Customer Experience Pro: Insurance & Claims Support

Jake Johnston - State Farm Agent; Yerington (NV); On-site; USD 34,000 - 48,000; Full time

Benefits offered by this job

License Reimbursement

Simple IRA

Performance bonus

Competitive salary

Flexible schedule

Health insurance

Advancement opportunities

Paid time off

Training & development

Job summary

Jake Johnston - State Farm Agent is seeking a Customer Service Representative to deliver exceptional service, handle policy information, and support the community. You will collaborate with the agency team to meet customer needs, coordinate interactions, and contribute to a responsive client experience.

The role emphasizes attentiveness, teamwork, and a willingness to learn, with internal growth opportunities and a supportive environment for driven individuals.

Qualifications

• Strong communication and interpersonal skills.
• Detail-oriented and able to multitask in a fast-paced environment.
• Previous customer service experience preferred.

Responsibilities

• Answer customer inquiries and provide policy information.
• Assist customers with policy changes and updates.
• Process insurance claims and follow up with customers.
• Maintain accurate records of customer interactions.

Skills

Communication

Interpersonal skills

Multitasking

Job description

Jake Johnston - State Farm Agent is seeking a Customer Service Representative to deliver exceptional service, handle policy information, and support the community. You will collaborate with the agency team to meet customer needs, coordinate interactions, and contribute to a responsive client experience.

The role emphasizes attentiveness, teamwork, and a willingness to learn, with internal growth opportunities and a supportive environment for driven individuals.