Insurance Account Associate - Customer Policy Support

Brad Batchelor - State Farm Agent; Snellville (GA); On-site; USD 35,000 - 55,000; Full time

Benefits offered by this job

Bonus based on performance

Competitive salary

Flexible schedule

Opportunity for advancement

Paid time off

Training & development

Job summary

Brad Batchelor - State Farm Agent is looking for an Account Associate - Team Member to enhance customer relations and support agency operations. This role involves managing customer accounts, processing insurance claims, and assisting with policy changes.

Ideal candidates should possess strong organizational and communication skills, making them critical to the agency's success as they foster positive customer experiences and ensure timely resolutions.

Qualifications

• Strong organizational skills and attention to detail.
• Excellent customer service and communication skills.
• Previous experience in insurance or a related field preferred.

Responsibilities

• Manage customer accounts and update information in the database.
• Assist customers with policy changes and inquiries.
• Process insurance claims and follow up with customers on claim status.
• Coordinate with underwriters to ensure timely policy issuance.

Skills

Organizational skills

Customer service

Communication skills

Job description

Brad Batchelor - State Farm Agent is looking for an Account Associate - Team Member to enhance customer relations and support agency operations. This role involves managing customer accounts, processing insurance claims, and assisting with policy changes.

Ideal candidates should possess strong organizational and communication skills, making them critical to the agency's success as they foster positive customer experiences and ensure timely resolutions.