Insurance Account Associate | Customer Care & Growth

State Farm Mutual Automobile Insurance Company; Wesley Chapel (FL); On-site; USD 35,000 - 55,000; Full time

Benefits offered by this job

Health insurance

Training & development

401(k) matching

Competitive salary

Job summary

State Farm Mutual Automobile Insurance Company in Wesley Chapel, FL is seeking an Account Associate to support daily operations and customer success. You will grow the office through meaningful customer relations and act as a liaison between customer needs and agency departments.

You will help improve lives by proactively explaining relevant insurance and financial products, handling policy changes, and coordinating with underwriters to ensure timely issuances and smooth service for clients.

Qualifications

• Strong organizational skills and attention to detail.
• Excellent customer service and communication abilities.
• Previous experience in insurance or a related field preferred.

Responsibilities

• Manage customer accounts and update information in the database.
• Assist customers with policy changes and inquiries.
• Process insurance claims and follow up with customers on claim status.
• Coordinate with underwriters to ensure timely policy issuance.

Skills

Strong organizational skills

Excellent customer service &沟通

Insurance industry experience

Job description

State Farm Mutual Automobile Insurance Company in Wesley Chapel, FL is seeking an Account Associate to support daily operations and customer success. You will grow the office through meaningful customer relations and act as a liaison between customer needs and agency departments.

You will help improve lives by proactively explaining relevant insurance and financial products, handling policy changes, and coordinating with underwriters to ensure timely issuances and smooth service for clients.