Account Associate: Client Care & Insurance Operations

Tonya Springer - State Farm Agent; Town of Wausau (WI); On-site; USD 42,000 - 62,000; Full time

Benefits offered by this job

License reimbursement

401(k)

Performance bonus

Competitive salary

Flexible schedule

Health insurance

Advancement opportunities

Paid time off

Training & development

Job summary

Tonya Springer - State Farm Agent is seeking an Account Associate to support daily business operations and customer success. You will grow the agency through meaningful customer relations and act as a liaison between client needs and agency departments.

You will proactively market relevant products and services to improve customers' financial security. Grow your career in a team-first, community-focused environment with flexible scheduling and opportunities for advancement.

Qualifications

• Strong organizational skills and attention to detail.
• Excellent customer service and communication abilities.
• Previous experience in insurance or related field preferred.

Responsibilities

• Manage customer accounts and update information in the database.
• Assist customers with policy changes and inquiries.
• Process insurance claims and follow up with customers on claim status.
• Coordinate with underwriters to ensure timely policy issuance.

Skills

Strong organizational skills

Customer service

Communication skills

Job description

Tonya Springer - State Farm Agent is seeking an Account Associate to support daily business operations and customer success. You will grow the agency through meaningful customer relations and act as a liaison between client needs and agency departments.

You will proactively market relevant products and services to improve customers' financial security. Grow your career in a team-first, community-focused environment with flexible scheduling and opportunities for advancement.