Insurance Account Associate — Client Growth and Service

cooper downs - State Farm Agent; Crestview Hills (KY); On-site; USD 40,000 - 65,000; Full time

Benefits offered by this job

Bonus based on performance

Flexible schedule

Health insurance

Paid time off

Training & development

Job summary

cooper downs - State Farm Agent in Crestview Hills, KY seeks an Account Associate to support daily operations, manage customer relationships, and connect customer needs with agency services. As a team member, you will promote relevant insurance products and help clients realize their financial goals.

You will grow the agency through proactive outreach, accurate data handling, and collaborative teamwork, contributing to community-focused service and growth.

Qualifications

• Strong organizational skills and attention to detail.
• Excellent customer service and communication skills.
• Previous experience in insurance or a related field preferred.
• Fast paced work ethic
• Assertive

Responsibilities

• Manage customer accounts and update information in the database.
• Assist customers with policy changes and inquiries.
• Process insurance claims and follow up with customers on claim status.
• Coordinate with underwriters to ensure timely policy issuance.
• Find prospects to quote and offer solutions

Skills

Organizational skills

Customer service

Insurance knowledge

Sales oriented

Assertive

Job description

cooper downs - State Farm Agent in Crestview Hills, KY seeks an Account Associate to support daily operations, manage customer relationships, and connect customer needs with agency services. As a team member, you will promote relevant insurance products and help clients realize their financial goals.

You will grow the agency through proactive outreach, accurate data handling, and collaborative teamwork, contributing to community-focused service and growth.