Account Associate - State Farm Agent Team Member

cooper downs - State Farm Agent; Crestview Hills (KY); On-site; USD 40,000 - 65,000; Full time

Benefits offered by this job

Bonus based on performance

Flexible schedule

Health insurance

Paid time off

Training & development

Job summary

cooper downs - State Farm Agent in Crestview Hills, KY seeks an Account Associate to support daily operations, manage customer relationships, and connect customer needs with agency services. As a team member, you will promote relevant insurance products and help clients realize their financial goals.

You will grow the agency through proactive outreach, accurate data handling, and collaborative teamwork, contributing to community-focused service and growth.

Qualifications

• Strong organizational skills and attention to detail.
• Excellent customer service and communication skills.
• Previous experience in insurance or a related field preferred.
• Fast paced work ethic
• Assertive

Responsibilities

• Manage customer accounts and update information in the database.
• Assist customers with policy changes and inquiries.
• Process insurance claims and follow up with customers on claim status.
• Coordinate with underwriters to ensure timely policy issuance.
• Find prospects to quote and offer solutions

Skills

Organizational skills

Customer service

Insurance knowledge

Sales oriented

Assertive

Job description

Benefits

• Bonus based on performance
• Flexible schedule
• Health insurance
• Paid time off
• Training & development

My team's mission is to help people manage the risks of everyday life, recover from the unexpected and realize their dreams.We are located in Crestview Hills, KY and help customers with their insurance and financial services needs, including:

• Auto insurance
• Home insurance
• Life insurance
• Retirement planning

ROLE DESCRIPTION

As Account Associate - State Farm Agent Team Member for cooper downs - State Farm Agent, you are vital to our daily business operations and customers’ success. You grow our agency through meaningful customer relations and acting as a liaison between customer needs and agency departments. You improve the lives of our customers by proactively marketing relevant products and services. Grow your career as you better your community. As an attentive, sociable, and sales-minded professional, we are eager to have you on our team.

RESPONSIBILITIES

• Manage customer accounts and update information in the database.
• Assist customers with policy changes and inquiries.
• Process insurance claims and follow up with customers on claim status.
• Coordinate with underwriters to ensure timely policy issuance.
• Find prospects to quote and offer solutions

QUALIFICATIONS

• Strong organizational skills and attention to detail.
• Excellent customer service and communication skills.
• Previous experience in insurance or a related field preferred.
• Fast paced work ethic
• Assertive