Insurance Account Associate | Growth & Customer Success

Coulterins; Louisville (KY); On-site; USD 50,000 - 65,000; Full time

Benefits offered by this job

License Paid by Agency

Simple IRA

Bonus based on performance

Health insurance

Opportunity for advancement

Paid time off

Training & development

Flexible schedule

Job summary

Coulterins is hiring an Account Associate - State Farm Agent Team Member in Louisville, KY. The role is essential for daily operations and enhancing customer relationships while managing accounts.

This full-time position offers a salary ranging from $50,000.00 to $65,000.00 per year along with several benefits including health insurance, a simple IRA, and paid time off. Ideal candidates are organized, attentive, and have a strong customer service mindset.

Qualifications

• Strong organizational skills and attention to detail.
• Excellent customer service and communication skills.
• Previous experience in insurance or a related field preferred.
• Bilingual Spanish preferred.

Responsibilities

• Manage customer accounts and update information in the database.
• Assist customers with policy changes and inquiries.
• Process insurance claims and follow up with customers on claim status.
• Coordinate with underwriters to ensure timely policy issuance.

Skills

Strong organizational skills

Excellent customer service

Communication skills

Bilingual Spanish

Job description

Coulterins is hiring an Account Associate - State Farm Agent Team Member in Louisville, KY. The role is essential for daily operations and enhancing customer relationships while managing accounts.

This full-time position offers a salary ranging from $50,000.00 to $65,000.00 per year along with several benefits including health insurance, a simple IRA, and paid time off. Ideal candidates are organized, attentive, and have a strong customer service mindset.