Insurance Account Associate: Client Care & Growth

State Farm; Raleigh (NC); On-site; USD 38,000 - 54,000; Full time

Benefits offered by this job

Group Life Insurance

Bonus based on performance

Competitive salary

Flexible schedule

Health insurance

Opportunity for advancement

Paid time off

Training & development

Job summary

State Farm Agent Lisa Davis is seeking an Account Associate to support daily operations, grow the agency through meaningful customer relations, and act as a liaison between customer needs and agency departments. You will proactively market relevant products and services, assist customers with policy changes, process inquiries, and help ensure timely policy issuance and claims follow-up.

If you are sociable, sales-minded, and eager to develop your career while giving back to the community, this

Qualifications

• Strong organizational skills and attention to detail.
• Excellent customer service and communication skills.
• Previous experience in insurance or a related field preferred.

Responsibilities

• Manage customer accounts and update information in the database.
• Assist customers with policy changes and inquiries.
• Process insurance claims and follow up with customers on claim status.
• Coordinate with underwriters to ensure timely policy issuance.

Skills

Strong organizational skills

Excellent customer service

Communication skills

Job description

State Farm Agent Lisa Davis is seeking an Account Associate to support daily operations, grow the agency through meaningful customer relations, and act as a liaison between customer needs and agency departments. You will proactively market relevant products and services, assist customers with policy changes, process inquiries, and help ensure timely policy issuance and claims follow-up.

If you are sociable, sales-minded, and eager to develop your career while giving back to the community, this