Insurance Access Navigator

The Brien Center for Mental Health and Substance Abuse Services, Inc.; Pittsfield (MA); On-site; USD 40,000 - 55,000; Full time

Job summary

A healthcare provider in Massachusetts seeks an Insurance Access Specialist to assist clients in navigating health insurance coverage. Responsibilities include identifying uninsured clients, aiding in applications and renewals, and collaborating with insurance agencies. Candidates should have a degree in Human Services or a related field and at least two years of relevant experience. Full-time position with competitive compensation and opportunities for professional development.

Qualifications

• Minimum of 2 years of experience working with public benefits or health insurance programs.
• Working knowledge of MassHealth, the Massachusetts Health Connector, and Medicaid.
• Ability to build rapport with clients who may be in crisis.

Responsibilities

• Identify clients who are uninsured or enrolled in incorrect plans.
• Assist clients in applying for and renewing insurance.
• Liaise with insurance agencies to resolve client issues.

Skills

Interpersonal skills

Communication skills

Organizational skills

Problem-solving skills

Bilingual or bicultural

Education

Associate’s or Bachelor's degree in Human Services, Social Work, Public Health, or related field

Tools

Microsoft Office

Electronic health records

Job description

A healthcare provider in Massachusetts seeks an Insurance Access Specialist to assist clients in navigating health insurance coverage. Responsibilities include identifying uninsured clients, aiding in applications and renewals, and collaborating with insurance agencies. Candidates should have a degree in Human Services or a related field and at least two years of relevant experience. Full-time position with competitive compensation and opportunities for professional development.