Insurance Access Navigator

MountainOne; Pittsfield (MA); On-site; USD 40,000 - 55,000; Full time

Job summary

MountainOne is looking for an Insurance Access Specialist in Pittsfield, Massachusetts, to help clients navigate health insurance applications and renewals. This role involves working closely with clients who may be uninsured or face challenges with their coverage.

The ideal candidate should have a degree in Human Services or a related field, along with at least 2 years of experience in public benefits or health insurance. Strong communication skills and familiarity with MassHealth are essential for success in this position.

Qualifications

• 2+ years of experience in public benefits or health insurance programs.
• Knowledge of MassHealth, the Health Connector, and Medicaid.
• Ability to work with clients in crisis situations.

Responsibilities

• Assist clients in applying for and maintaining health coverage.
• Liaise with insurance agencies to resolve client issues.
• Educate staff on insurance navigation basics.

Skills

Interpersonal skills

Communication skills

Organizational skills

Problem-solving skills

Bilingual or bicultural

Education

Associate's or Bachelor's degree in Human Services, Social Work, Public Health

Tools

Microsoft Office

Electronic Health Records

Job description

MountainOne is looking for an Insurance Access Specialist in Pittsfield, Massachusetts, to help clients navigate health insurance applications and renewals. This role involves working closely with clients who may be uninsured or face challenges with their coverage.

The ideal candidate should have a degree in Human Services or a related field, along with at least 2 years of experience in public benefits or health insurance. Strong communication skills and familiarity with MassHealth are essential for success in this position.