Instrument & Automation Field Service Engineer – Night Shift

Thornton Tomasetti; Madison (WI); On-site; USD 31,000 - 62,000; Full time

Job summary

Abbott in Madison, WI is seeking an experienced Field Service Engineer to diagnose, repair, and calibrate laboratory instrumentation and automation systems. The role emphasizes GDP/OSHA/FDA/ISO/CLIA compliance, routine maintenance, and escalation when needed. Strong documentation and cross-team collaboration are essential.

The position requires flexibility for Tues-Fri night shifts, ongoing learning, and process improvements to optimize workflows in a fast-paced environment.

Qualifications

• Bachelor’s degree in Engineering, Technology, Electronics or related field or equivalent experience.
• Experience interpreting mechanical parts and assembly drawings.
• Experience with electrical circuits and diagrams and use of measurement tools.

Responsibilities

• Diagnose, repair, and resolve failures on instrumentation and automation systems within the laboratory.
• Escalate unresolved issues to senior staff.
• Contribute to root cause investigations and implement corrective actions.
• Perform regular preventative maintenance and calibrations of laboratory instrumentation.
• Document service activities in accordance with GDP and regulatory standards (OSHA, FDA, ISO, CLIA).
• Develop technical proficiency and share knowledge with peers.
• Communicate clearly with internal and external teams.
• Support workflow optimizations by updating procedures.

Skills

Electrical circuits

Electrical diagrams

Reading drawings

Root cause analysis

Technical documentation

Communication

Education

Bachelor’s degree in Engineering/Technology/Electronics

Associate degree + 2 years relevant experience

High School + 4 years relevant experience

Tools

Multimeters

Electrical measurement tools

Job description

Abbott in Madison, WI is seeking an experienced Field Service Engineer to diagnose, repair, and calibrate laboratory instrumentation and automation systems. The role emphasizes GDP/OSHA/FDA/ISO/CLIA compliance, routine maintenance, and escalation when needed. Strong documentation and cross-team collaboration are essential.

The position requires flexibility for Tues-Fri night shifts, ongoing learning, and process improvements to optimize workflows in a fast-paced environment.