Instructional Writer [AQ-18419]

Aquent; Hoboken (NJ); Hybrid; USD 76,000 - 80,000; Full time

Benefits offered by this job

Subsidized health, vision & dental

Paid sick leave

Retirement plan with match

Job summary

Aquent Talent is seeking an Instructional Copywriter to join our retail client’s Seller Education team in a hybrid role. Based in Hoboken, NJ (also considering San Bruno, CA and Bentonville, AR), you will edit and produce scripts and assets for the Seller Academy video series and help design learning materials.

You will conduct needs analysis, maintain the LMS, and collaborate with cross-functional stakeholders.

Qualifications

• 4+ years in Learning Design or educational content writing.
• 4+ years of general copywriting experience.
• Experience in tech, eCommerce, or SaaS industries.
• A robust portfolio showcasing educational writing for external audiences or course design.
• Expert-level skills in Microsoft Office tools (Word, PowerPoint, Excel).
• Experience with project management software (Asana).
• A robust portfolio showcasing educational writing for external audiences or course design, including: examples of eLearning modules, video scripts, training materials, job aids, or storyboards; design process explanation and tools used.
• Strong written communication skills and ability to explain concepts to non-technical audiences.
• Strong knowledge of instructional design principles and best practices.
• Proficiency in Articulate Storyline, Rise, and Camtasia.
• Knowledge of learning management systems (LMSs) and analytics.
• Proficiency in multimedia creation such as Adobe Photoshop, InDesign, Audition, or After Effects.

Responsibilities

• Edit and produce scripts and assets for Seller Academy video series.
• Design and develop comprehensive learning materials.
• Conduct learning needs analysis.
• Maintain the learning management system and track analytics.
• Collaborate with cross-functional stakeholders and meet deadlines in a fast-paced environment.

Skills

Learning design

Copywriting

eLearning

Written communication

Tools

Articulate Storyline

Rise

Camtasia

Photoshop

InDesign

Audition

After Effects

Contentstack

Salesforce

Job description

Note: This is a Hybrid position and you must reside in the following areas:

• Hoboken, NJ / San Bruno, CA / Bentonville, AR

Our retail client’s Seller Education team is seeking a skilled Instructional Copywriter to join their dynamic, startup culture with the backing of a Fortune #1 company. In this role, you will not only edit and produce written scripts & assets for our Seller Academy video series but will also be responsible for designing and developing comprehensive learning materials, conducting needs analysis, and maintaining our learning management system.

Your role will be crucial in ensuring our content is accurate, engaging, and informative. The ideal candidate will have a high attention to detail, excellent writing and editing skills, and experience in instructional design and eLearning.

You’ll sweep us off your feet if…

• You’re an eLearning expert, a creative at heart, and a seasoned learning designer.
• You’re well-versed in writing for different content types like video, email and courses.
• You excel in conducting learning needs analysis and designing curricula.
• You can create multimedia materials such as videos, animations, and VLEs.
• You’re adept at analyzing user feedback for course improvement.
• You have experience working in and reporting on learning management systems.
• You can work autonomously & self-manage, while also collaborating closely with cross-functional stakeholders.
• You’re process-driven with the ability to meet deadlines in a fast-paced environment.
• You can capture screenshots and visual references to inform our video production.
• You strive for clarity in communication and are comfortable giving and receiving candid feedback during the review process.
• You’re comfortable navigating ambiguity, working autonomously, and quickly pivoting direction based on changing business needs.

Minimum Qualifications

• 4+ years of experience in a Learning Design, eLearning, or educational content writing role.
• 4+ years of general copywriting experience.
• Experience in tech, eCommerce, or SaaS industries.
• A robust portfolio showcasing educational writing for external audiences or course design.
• Expert-level skills in Microsoft Office tools (Word, PowerPoint, Excel).
• Experience working with project management software (Asana).
• A robust portfolio showcasing educational writing for external audiences or course design, which should include:
  • Examples of various project types: eLearning modules, video scripts, written training materials, job aids, or storyboards.
  • Demonstration of the design process: Briefly explain the problem you were solving, the target audience, the instructional design model used, and the tools leveraged for development (e.g., Articulate Storyline, Vyond, etc.).
  • Writing samples that clearly demonstrate the ability to translate complex topics into clear, succinct, and engaging content for external/adult learners.
• Strong written communication skills and ability to explain concepts to non-technical audiences.
• Strong knowledge of instructional design principles and best practices.
• Proficient use of e-learning authoring tools such as Articulate Storyline, Rise, and Camtasia.
• Knowledge of learning management systems (LMSs) and proficiency in tracking learner performance and analytics.
• Proficiency in multimedia creation such as Adobe Photoshop, InDesign, Audition, or After Effects, etc.
• Demonstrated ability to develop effective assessment and evaluation tools.

Preferred Qualifications

• Experience writing help documentation, video scripts, and designing learning materials.
• Knowledge and hands-on experience with learning management systems.
• Exceptional grammar, writing, and editing skills.
• Excellent communication skills – both verbal and written.
• Ability to write clearly and succinctly for multiple audiences using formal and informal tones.
• Experience working collaboratively with project stakeholders and designers.
• Self-starter with a passion for processes and technical tools.
• Experience with CMS (Contentstack, Salesforce) is preferred.
• Familiarity with the agile instructional design processes.
• Experience creating videos and presentations with Vyond or other AI-driven video production platforms.
• Experience in curating, developing, and managing online courses.

The target hiring compensation range for this role is $55.00/hr to $58.00/hr. Compensation is based on several factors including, but not limited to education, relevant work experience, relevant certifications, and location.

About Aquent Talent

Aquent Talent connects the best talent in marketing, creative, and design with the world's biggest brands.

Our eligible talent get access to amazing benefits like subsidized health, vision, and dental plans, paid sick leave, and retirement plans with a match.

More information on our awesome benefits!

Aquent is an equal-opportunity employer. We evaluate qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, and other legally protected characteristics. We’re about creating an inclusive environment—one where different backgrounds, experiences, and perspectives are valued, and everyone can contribute, grow their careers, and thrive.