Instructional Technology Professional II (Yuma, AZ)

University of Arizona; Yuma (AZ); On-site; USD 53,000 - 66,000; Full time

Benefits offered by this job

Full benefits

Job summary

University of Arizona in Yuma, AZ seeks an Instructional Technology Professional II to support classroom and AV systems across multiple campus locations. The role involves hands-on installation, troubleshooting, training, and on-site assistance for faculty and staff, with focus on delivering reliable instructional technology and user support.

Ideal candidates have a bachelor's degree or equivalent experience, 3+ years in IT/AV support, and readiness to obtain Crestron, Extron, AVIXA CTS, and

Qualifications

• Bachelor's degree or equivalent professional experience.
• 3+ years of relevant work experience.
• Valid driver's license per university policy.

Responsibilities

• Install, update, and troubleshoot instructional technology in classrooms.
• Diagnose and repair A/V, computer, and network equipment.
• Perform regular system upgrades for functionality and security.
• Troubleshoot failures and restore performance.
• Schedule maintenance to fix inefficiencies.
• Manage inventory of technical equipment.

Skills

Classroom tech support

A/V troubleshooting

Networking basics

Education

Bachelor's degree or equivalent

Tools

Crestron CTI-Commercial Technician

Extron AV Associate Certification

AVIXA CTS Certification

Dante Level III

Job description

Instructional Technology Professional II (Yuma, AZ)

Position Highlights

University Information Technology Services (UITS) is the University of Arizona's central technology organization. UITS delivers enterprise and specialized technology services that support students, faculty, researchers, staff, and campus partners. Through innovation, strategic partnerships, and a commitment to accessibility and continuous improvement, UITS supports the evolving needs of a leading research university and the communities it serves.

UITS is accepting applications for the position of Instructional Technology Professional II serving on the Instructional Technology Support Team. This position supports multiple University of Arizona locations in Yuma, Arizona, providing preventive maintenance, troubleshooting, and repair services for university-owned equipment.

The successful candidate will share in the responsibility of supporting information technology, multimedia, and communications resources for the distance network. The technician will support the activities of the university's academic colleges and administrative units in their mission to expand educational access to Arizona communities.

The successful candidate is required to obtain (if not already obtained) Crestron CTI-Commercial Technician and Extron AV Associate Certifications, AVIXA CTS, and Dante Level III certification within 12 months of employment.

This is an on-site position supporting multiple University of Arizona locations in Yuma, Arizona.

Visa sponsorship is not available for this position.

Outstanding U of A benefits include health, dental, and vision insurance plans; life insurance and disability programs; paid vacation, sick leave, and holidays; U of A/ASU/NAU tuition reduction for the employee and qualified family members; retirement plans; access to U of A recreation and cultural activities; and more!

The University of Arizona has been recognized for our innovative work-life programs. For more information about working at the University of Arizona and relocation services

Duties & Responsibilities

• Install, update, and troubleshoot instructional technology and computer systems in classrooms.
• Diagnose and repair A/V, computer, and network equipment.
• Perform regular system upgrades to ensure functionality and security.
• Troubleshoot system failures and implement solutions to restore performance.
• Schedule and conduct maintenance to identify and correct inefficiencies.
• Manage inventory of technical equipment and hardware.
• Support faculty and staff in their use of classroom and other AV technology, including providing training, documentation, and on-site assistance.
• Communicate upgrades, new technologies, and new technology processes to the location team.
• Ensure classrooms and AV technology are ready for daily use and monitor needs.
• Serve as the IT liaison between the location and home departments or colleges.
• Provide troubleshooting and desktop support to university personnel and students.
• Provide first-tier support to end users for PC, applications, hardware, and network issues.

Knowledge, Skills, and Abilities

• Knowledge of the installation, updating, and troubleshooting of classroom instructional technology and computer systems.
• Ability to diagnose and repair broken A/V, computer, and network equipment.
• Knowledge of computer networking, audio and video equipment, including but not limited to wired and wireless microphones, network switches, consoles, and I/O patch panels.

Physical Requirements / Environmental Demands

• Ability to travel between University of Arizona locations in Yuma, Arizona.
• Ability to drive a golf cart.
• Ability to lift up to 50 lbs.
• Ability to ascend and descend ladders.
• Ability to work in confined spaces.

This job posting reflects the general nature and level of work expected of the selected candidate(s). It is not intended to be an exhaustive list of all duties and responsibilities. The institution reserves the right to amend or update this description as organizational priorities and institutional needs evolve.

Minimum Qualifications

• Bachelor's degree or equivalent advanced learning attained through professional level experience required.
• Minimum of three (3) years of relevant work experience, or equivalent combination of education and work experience.
• Must have a valid driver's license and ability to drive according to the University Fleet Safety Policy.

Preferred Qualifications

• Experience in a customer service environment with an emphasis on resolving audio/visual and other classroom technology problems.
• AVIXA CTS Certification or similar certification.

FLSA

Exempt

Full Time/Part Time

Full Time

Number of Hours Worked per Week

40

Job FTE

1.0

Work Calendar

Fiscal

Job Category

Information Technology

Benefits Eligible

Yes - Full Benefits

Rate of Pay

$53,039 - $66,299

Compensation Type

salary at 1.0 full-time equivalency (FTE)

Grade

7

Compensation Guidance

The Rate of Pay Field represents the University of Arizona's good faith and reasonable estimate of the range of possible compensation at the time of posting. The University considers several factors when extending an offer, including but not limited to, the role and associated responsibilities, a candidate's work experience, education/training, key skills, and internal equity.

The Grade Range represent a full range of career compensation growth over time. The university offers compensation growth opportunities within its career architecture. To learn more about compensation, please review our Applicant Compensation Guide and our Total Rewards Calculator.

Career Stream and Level

PC2

Job Family

Instructional Technology

Job Function

Information Technology

Type of criminal background check required

Fingerprint criminal background check (security sensitive due to job duties)

Number of Vacancies

1

Contact Information for Candidates

[e-mail]

Open Date

10/22/2026

Open Until Filled

Yes

Documents Needed to Apply

Resume and Cover Letter

Notice of Availability of the Annual Security and Fire Safety Report

In compliance with the Jeanne Clery Campus Safety Act (Clery Act), each year the University of Arizona releases an Annual Security Report (ASR) for each of the University's campuses.Thesereports disclose information including Clery crime statistics for the previous three calendar years and policies, procedures, and programs the University uses to keep students and employees safe, including how to report crimes or other emergencies and resources for crime victims. As a campus with residential housing facilities, the Main Campus ASR also includes a combined Annual Fire Safety report with information on fire statistics and fire safety systems, policies, and procedures. Paper copies of the Reports can be obtained by contacting the University Compliance Office at [e-mail].