Instructional Systems Designer (ISD)/Quality Control Representative (QCR)

C Ti CRM; Jacksonville (FL); On-site; USD 65,000 - 80,000; Full time

Job summary

C Ti CRM in Jacksonville is seeking an Instructional Systems Designer (ISD) / Quality Control Representative (QCR) to design training materials for instructor-led, self-paced, computer-based, and web-based formats. The role also inspects final products against quality standards, ensuring alignment with contract requirements.

Requirements include 2–4 years ISD experience, ADDIE expertise, and proficiency with MS Office and Adobe products.

Qualifications

• Degree in ISD/Instructional Technology or related field.
• 2–4 years ISD experience in developing courseware training materials.
• Experience with ADDIE methodology across all stages.
• Proficiency with MS Office and Adobe products.

Responsibilities

• Coordinate with SMEs to gather information from formal technical documents.
• Analyze training documentation and perform gap analysis.
• Build training documentation to support the ADDIE model.
• Direct changes based on internal and external feedback.
• Compile and organize feedback data with accuracy.
• Develop new templates and work with established templates.
• Prevent future errors through team training.
• Work within deadlines.
• Perform other duties as required.

Skills

MS Office

Adobe products

Education

Degree in Instructional Systems Design/Instructional Technology or related field

Tools

Adobe Creative Suite

Job description

Instructional Systems Designer (ISD)/Quality Control Representative (QCR)

SUMMARY

The Instructional Systems Designer (ISD)/Quality Control Representative (QCR) is responsible for conducting required analyses and designing/developing training materials for a variety of delivery methods, including instructor‑led, self‑paced, computer‑based, and web‑based training. Additionally, they are responsible for inspecting developed training products against quality standards as part of the development team. The ISD/QCR is a core member of the team, working directly with the Project Manager, Graphic Artists, Subject Matter Experts and Programmers to develop instructionally sound training products in accordance with contractual requirements.

MINIMUM QUALIFICATIONS

Education

Degree in Instructional Systems Design/Instructional Technology or related field.

Required Experience

• Required to have 2-4 years of direct ISD experience in development of courseware training materials
• Direct experience with sustained production on a courseware development team as an ISD
• Experience in the established methodologies in all stages of the ADDIE model
• Experience developing courseware outlines, storyboards, graphic requests, onscreen lessons, instructor guides, trainee guides, test questions, and assessments
• Quality Control background in the development of training products
• Proficiency with MS Office and Adobe products

Preferred Experience

• Experience on a previous DoD courseware development project
• MELD experience
• A working knowledge of current US Navy training formal documentation
• Analysis experience

Security Clearance

Must possess and maintain a Secret security clearance.

General Skills

Required to possess excellent oral, written, and visual communication skills; handle multiple tasks; be flexible with work assignments; work well with a multitude of personalities; work with little to no supervision.

Computer Skills

Required proficiency with Microsoft Office Suite.

DUTIES AND RESPONSIBILITIES

• Coordinate with Subject Matter Experts to conduct information gathering from formal technical documents
• Analyze training documentation and perform gap analysis
• Building training documentation to support the ADDIE model
• Direct changes based on internal and external feedback
• Compile and organize feedback data with accuracy
• Work with established templates and develop new templates
• Prevent future errors through team training
• Work within deadlines
• Perform other incidental and related duties as required and assigned.