Instructional Software Support Specialist

Young World Physical Education; Maine; On-site; USD 50,000 - 70,000; Full time

Benefits offered by this job

Excellent Benefits

Vacation time

Sick time

Job summary

A local educational institution in Auburn, Maine, is looking for an Instructional Software Support Specialist to provide technical assistance and user-focused training. The successful candidate should have a Bachelor's degree, strong technical skills, and experience with educational software. Responsibilities include supporting software applications, training staff, and managing accounts. This is a full-time position with excellent benefits.

Qualifications

• Bachelor’s Degree or relevant experience required.
• 2+ years of relevant experience preferred.
• Strong technical skills in educational technology.

Responsibilities

• Provide technical assistance and training for staff and students.
• Support software applications and integration into curriculum.
• Create documentation and conduct training sessions.

Skills

Technical Skills

Collaboration

Communication

Education

Bachelor’s Degree

Tools

G-Suite for Education

Jamf Pro

PowerSchool

Job description

Instructional Software Support Specialist

Auburn School Department Superintendent's Office - Auburn, Maine

Job Details

Job ID: 5348231

Application Deadline: Posted until filled

Posted: Aug 22, 2025 12:00 AM (UTC)

Starting Date: Immediately

Job Description

Position Overview: To provide technical assistance and user-focused training to ensure staff and students can effectively navigate and apply software tools. Assists in the installation and testing of new software releases and provides support for the organization’s software applications.

Essential Functions and Responsibilities

• Provides assistance in reviewing software related to educational curriculum to ensure that all apps and platforms provide stable and supported user experiences and conform to student data privacy requirements
• Provides professional development that aligns with the district’s goals including but not limited to; Instructional Technology, Accessibility with Technology, AI in Education, Cyber Security
• Supports the use of educational software and digital learning tools. Assists teachers and administrators with effective integration of technology into the curriculum.
• Creates and maintains documentation, tutorials, and training materials for staff, students, and community members. Conducts training sessions to help with effective understanding and use of software products.
• Assists with rostering, account management and Single-Sign-On via G-Suite, ClassLink, and PowerSchool.
• Serves as District Assessment Coordinator for state and national assessments
• Assists in managing devices and deploying software via Jamf Pro
• Maintains Apple School Manager
• Convenes and manages the Elementary Technology Committee
• Serves as advisor to the Edward Little High School Student Technology Team
• Collaboration and Communication: Collaborate with other members of the technology team, as well as with teachers, administrators, and external vendors. Communicate effectively about technology initiatives and updates.
• Maintains a deep understanding of software products and their underlying technologies. Maintains currency with industry trends and best practices.
• Other duties as assigned by the Technology Director

Terms of Employment: Full-time, Non Affiliated Salaried Position (260 days). Excellent Benefits including Vacation time, sick time. Maine PRS optional (PLD)

Position Type

Full-time

Job Categories

Instructional Support > Educational Technology

Student Services > Educational Technology

Support Staff > Computer Support

Support Staff > Network Services

Qualifications

• QUALIFICATIONS: Bachelor’s Degree or experience in related fields. Strong Technical Skills; including proficiency in G-Suite for Education, Jamf Pro, PowerSchool, and state, national and district testing platforms. Department of Education CHRC
• At least 2 year(s) of relevant experience preferred.
• Bachelor degree preferred.
• Citizenship, residency or work visa required

Application Instructions

Please respond to all of the following application questions. Answers to the following are REQUIRED to process your application with the Auburn School Department.

Application Questions

The employer requires all applicants to answer the following questions. It is recommended that you type any essays in a word processing program, save them, and then paste them on the proceeding job application page.

1. Do you have experience working with Powerschool, G-Suite for Education, Jamf Pro, PowerSchool, and state, national and district testing platforms
2. Short Essay (Answer limited to 600 characters, including spaces)
3. 2. Please write a short paragraph explaining the strengths and experience you have with technology. Include, if you wish, a statement of philosophy and areas of personal interest and talents which should be considered in reviewing your application. (Short Essay)
4. Short Essay (Answer limited to 600 characters, including spaces)
5. 3. A CHRC (Criminal History Record Check) must be completed prior to beginning work. The fee is $70 for 5 year certificate. This is completed through the Department of Education. We will assist you in this process, if necessary. Have you had your fingerprints done for the CHRC?
6. Yes/No
7. 4. I affirm that all information set forth in this application is accurate, truthful and complete. If I am employed by Auburn School Department, I will abide by all Department of Education and school policies, work on assigned committees, and continue my professional growth to the best of my ability and within reasonable and personal standards. I grant permission for school officials to obtain a personal record check from federal, state, county, and/or local agency, including law enforcement agencies and Division of Family Services; also a credit history check may be made. I release individuals listed as references and current or former employers from any liability for information given in response to a request for an employment reference. I understand that I may be required to take a drug test and physical exam prior to assuming any position for which I may be employed. In the event that I am employed by the District and in the further event that I have provided false or misleading information in this application or in subsequent employment interviews, I understand that my employment may be terminated at any time after the discovery of the false or misleading information.
8. Multiple Choice / Multiple Answers - I agree with the above statement, please give my application consideration. I DO Not agree and understand I will not be considered for a position in Auburn.

Contact Information

• Peter Robinson
• 60 Court Street
• Auburn, Maine 04210
• Phone: [phone] ext 1020
• Fax: [phone]
• Email: [e-mail]