Instructional Designer Manager

Kärcher; Fayetteville (AR); On-site; USD 65,000 - 90,000; Full time

Benefits offered by this job

Medical, Dental, and Vision plan

Paid Holidays

Flexible PTO

401K matching plans

Disability insurance

Job summary

Kärcher is seeking a skilled professional to lead learning, instructional design, and operational documentation for its Supply Chain team in a warehouse setting. You will craft SOPs, user guides, and e-learning, and maintain a centralized document library with audit-ready governance.

You will supervise the Operational Documentation & Compliance Specialist, measure training impact, and drive change management with process owners across warehousing and broader supply chain functions.

Qualifications

• Bachelor’s degree in a related field is required.
• 5+ years in instructional design, technical documentation, learning strategy, and document control.
• Experience supporting warehouse operations, logistics, inventory, or manufacturing.
• Knowledge of Lean/Six Sigma or controlled document environments.

Responsibilities

• Own and execute the learning, instructional design, and operational documentation strategy for Supply Chain.
• Create SOPs, work instructions, user guides, job aids, assessments, and e-learning resources for warehouse operations and broader supply chain functions.
• Establish and maintain a centralized, searchable Supply Chain document library with strict version control, governance, and audit readiness.
• Directly supervise, coach, and manage the workload of the Operational Documentation & Compliance Specialist.
• Measure training effectiveness, document compliance, and partner with process owners to support operational change management.

Skills

Instructional design

Adult learning

Leadership

Change management

Education

Bachelor’s degree in Instructional Design, Education, Technical Communication, Supply Chain

Tools

SharePoint

LMS

SAP

Körber WMS

Job description

• Own and execute the learning, instructional design, and operational documentation strategy for Supply Chain.
• Create SOPs, work instructions, user guides, job aids, assessments, and e-learning resources for warehouse operations and broader supply chain functions.
• Establish and maintain a centralized, searchable Supply Chain document library with strict version control, governance, and audit readiness.
• Directly supervise, coach, and manage the workload of the Operational Documentation & Compliance Specialist.
• Measure training effectiveness, document compliance, and partner with process owners to support operational change management.

This Is How You WOW

• Own and execute the learning, instructional design, and operational documentation strategy for Supply Chain.
• Create SOPs, work instructions, user guides, job aids, assessments, and e-learning resources for warehouse operations and broader supply chain functions.
• Establish and maintain a centralized, searchable Supply Chain document library with strict version control, governance, and audit readiness.
• Directly supervise, coach, and manage the workload of the Operational Documentation & Compliance Specialist.
• Measure training effectiveness, document compliance, and partner with process owners to support operational change management.

It would be WOW if you would bring this in:

• Bachelor’s degree in Instructional Design, Education, Technical Communication, Supply Chain, or a related field.
• 5+ years of experience in instructional design, technical documentation, learning strategy, and document control.
• Experience supporting warehouse operations, logistics, inventory, demand planning, or manufacturing functions.
• Familiarity with SharePoint, document management systems, LMS tools, SAP, or Körber WMS.
• Proven leadership capabilities, adult learning expertise, and knowledge of Lean/Six Sigma or controlled document environments.

Our Kärcher WOW-package

• Medical, Dental, and Vision plan
• Paid Holidays (11 per year)
• Flexible PTO for exempt employees; generous PTO for non-exempt employees
• HSA, FSA and 401K matching plans
• Paid sick time, as well as short and long term disability insurance

Work Environment

• Conditions are that of a normal warehouse environment, which can be extremely hot or cold based on outside weather conditions.
• Noise levels are consistent with forklift traffic; high noise levels require proper protective equipment[cite: 1, 2].
• Protective equipment, including safety glasses and earplugs, are provided. Reimbursement up to $115 is provided for steel-toed, non-slip safety shoes.

Physical Demands

• While performing the duties of this job, the employee is regularly required to sit in front of a computer for many hours a day, stand, walk, reach, and occasionally climb.
• Standing for 8 hours and frequent walking required.
• Must frequently lift and/or move up to 50 pounds. Specific vision abilities required include close, distance, color, depth perception, and focus adjustment.

This job description is not intended to be an exhaustive list of all duties, responsibilities or qualifications associated with the job These may be added, removed, changed or reassigned as needed to accommodate business requirements Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions

We are an Equal Opportunity / Affimative Action employer – M/F/Disabled/Veterans

Together towards a clean world.