Warehouse Supervisor

Modula USA; Franklin (OH); On-site; USD 48,000 - 64,000; Full time

Job summary

Modula USA is seeking a Warehouse Supervisor to oversee daily warehouse operations, lead associates on the floor, and ensure safe, accurate, and efficient movement of materials and finished goods.

You will supervise receiving, storage, picking, packing, and shipping; coordinate inbound/outbound freight; manage inventory in SAP/WMS; train staff; enforce safety policies; and support continuous improvement initiatives.

Qualifications

• 3–5 years of warehouse experience with 1–2 years in a leadership role.
• A degree in logistics, supply chain management, or business is preferred, or equivalent experience.
• Strong leadership, time management, problem-solving, and communication skills.
• Forklift operation and material handling equipment proficiency; SAP, WMS knowledge.
• Understanding HTS classifications and international shipping terminology.

Responsibilities

• Supervise daily warehouse activities: receiving, storage, picking, packing, and shipping.
• Assign daily work and monitor team performance across shifts.
• Ensure orders are picked, packed, and shipped accurately and on time.
• Support production with material availability and timely replenishment.
• Coordinate inbound and outbound freight with carriers and internal departments.
• Perform inventory transactions in SAP, WMS, or ERP systems.
• Train and mentor staff on SOPs and safety requirements.
• Enforce safety policies and maintain a clean, organized warehouse.
• Operate forklifts and related equipment as needed.
• Troubleshoot and escalate daily operational issues.
• Maintain shipping/receiving documentation and support continuous improvement.

Skills

Leadership

Time management

Problem-solving

Communication

Forklift operation

Team supervision

Adaptability

Education

AS/BA in logistics or business preferred

High school diploma + 4-6 years leadership experience

Tools

SAP

WMS

MS Office (Excel, Word, PowerPoint)

Job description

The Warehouse Supervisor is responsible for overseeing daily warehouse operations and leading warehouse associates to ensure the safe, accurate, and efficient movement of materials and finished goods. The role is primarily operational and hands-on, focusing on daily execution, employee support, inventory accuracy, shipping, receiving, and maintaining workflow throughout the warehouse. This position spends much of the time on the warehouse floor coordinating activities, resolving issues, and supporting team members to meet daily operational requirements.

Key Responsibilities And Accountabilities

• Supervise daily warehouse activities, including receiving, storage, picking, packing, and shipping.
• Assign daily work and monitor employee performance throughout the shift.
• Ensure orders are picked, packed, and shipped accurately and on time.
• Support production by ensuring material availability and timely replenishment.
• Coordinate inbound and outbound freight with carriers and internal departments.
• Perform and verify inventory transactions within SAP, WMS, or ERP systems.
• Assist with inventory accuracy initiatives in conjunction with Inventory Coordinator
• Train and mentor warehouse personnel on standard operating procedures and safety requirements.
• Enforce warehouse safety policies and maintain a clean, organized work environment.
• Operate forklifts and material handling equipment as needed.
• Troubleshoot daily operational issues and escalated concerns when necessary.
• Assist with loading, unloading, material handling, and warehouse organization during peak periods.
• Maintain shipping and receiving documentation.
• Support continuous improvement efforts within the warehouse.
• Maintain, develop, and adhere to established department and company standards, procedures, and policies
• Maintain a neat, clean, and safe working environment
• Other duties as required

Please note: this job description is not designed to cover or contain a comprehensive listing of activities, duties, or responsibilities that are required of the employee for this job. Duties, responsibilities, and activities may change at any time, with or without notice. It is expected that this cross-functional role will perform other duties as assigned.

Requirements

• Minimum of 3 – 5 years of warehouse experience, with at least 1-2 years in a leadership role (supervisor or team lead).
• Associate or bachelor’s degree in logistics, supply chain management, or business administration preferred. In lieu of associate or bachelor’s degree, a minimum of a high school diploma with 4-6 years warehouse experience in a leadership role required.
• Leadership Skills:
• Team Leadership: Ability to assign daily work, monitor performance, and mentor a diverse warehouse team.
• Time Management: Proven track record of meeting shipping deadlines and managing workloads.
• Problem-Solving: Strong troubleshooting skills to resolve daily operational and logistics delays.
• Communication: Clear verbal and written skills to coordinate across internal departments and external carriers.
• Ability to operate a forklift, various material handling devices, and Modula Lift machine is essential; training can be provided on an as-needed basis
• Thorough knowledge of software such as (but not limited to) SAP, MPS, and WMS is essential; training can be provided on an as-needed basis
• Understanding of International Harmonized Tariff Schedule (HTS & Sched B Classifications) and understanding of international shipping and documentation requirements (to all countries) is essential
• Understanding of the manufacturing industry is essential
• Strong computer skills, including proficiency in current versions of MS Office, is required; must be proficient in computer applications including Word, Excel, and PowerPoint, and must be able to navigate custom databases and on-line document management software

Work Environment

• Position / % of time per day or frequency
• Walking / 75%
• Standing / 40%
• Sitting / 25%
• Twisting, turning, and Squatting / 30%
• Climbing / Step ladder occasionally
• Lifting / Up to 50 lbs.