Instructional Designer Lead

Progressive; Mayfield (OH); Remote; USD 81,000 - 109,000; Full time

Benefits offered by this job

401(k) match

Medical, dental & vision

Wellness programs

HSA/FSA & life insurance

Paid time off and volunteer time off

Disability insurance

Parental & family leave

Tuition assistance

Onsite gym at large locations

Job summary

Progressive is hiring a Lead Instructional Designer for the CRM Learning Design team. You will turn complex business needs into effective, accessible learning solutions, measure impact, and coach other designers to ensure high-quality outcomes.

Portfolio or work sample is required with application. This remote role requires occasional travel to Corporate Headquarters in Mayfield Village, Ohio, roughly once or twice per year.

Qualifications

• Minimum of six years in instructional design/development, teaching/training delivery, web design or performance improvement responsibilities.
• Bachelor's degree or higher with a minimum of 3 years in instructional design/development, teaching/training delivery, or performance improvement responsibilities.

Responsibilities

• Lead design and development of multimodal learning experiences that meet business goals and accessibility standards.
• Measure learning impact and use insights to optimize outcomes.
• Coach and mentor other designers and collaborate with stakeholders to drive high-quality learning solutions.

Skills

Instructional design experience

Performance improvement initiatives

Education

Bachelor's degree or higher

Tools

Articulate Storyline

Rise (Articulate)

Job description

As a lead instructional designer on the CRM Learning Design team, you’ll turn complex business needs into effective, accessible learning solutions that support employee performance and business goals. In this role, you’ll lead the design and development of multimodal learning experiences, measure learning impact, and use insights to improve outcomes. You’ll also provide leadership across learning design efforts by partnering with stakeholders, influencing decisions, and coaching other designers to support high-quality, inclusive learning experiences.

Please include a portfolio or sample of work with your application.

This is a remote position with occasional travel to Corporate Headquarters (300 North Commons Blvd., Mayfield Village, Ohio) roughly one to two times per year.

Minimum qualifications

• A minimum of six years instructional design/development, teaching/training delivery, web design experience or responsibilities that involve performance improvement initiatives
• {OR} Bachelor's degree or higher and a minimum of 3 years instructional design/development, teaching/training delivery, web design experience or responsibilities that involve performance improvement initiatives

Preferred skills

• Experience applying instructional design models to design learning solutions with measurable objectives for business needs
• History of evaluating learning impact with frameworks such as Kirkpatrick
• Hands-on experience building accessible learning with authoring tools (e.g., Articulate Storyline and Rise) that meet standards such as WCAG. Portfolio or work history covering several formats, such as eLearning, virtual or instructor-led training, and job aids
• Experience managing deliverable timelines for several learning projects at once while partnering with project managers or cross-functional teams
• Experience mentoring, coaching or leading other designers, including accessibility practices

Compensation

• $81,400 - $108,500/year
• Gainshare annual cash incentive payment up to 30% of your eligible earnings based on company performance

Benefits

• 401(k) with dollar-for-dollar company match up to 6%
• Medical, dental & vision, including free preventative care
• Wellness & mental health programs
• Health care flexible spending accounts, health savings accounts, & life insurance
• Paid time off, including volunteer time off
• Paid & unpaid sick leave where applicable, as well as short & long-term disability
• Parental & family leave; military leave & pay
• Diverse, inclusive & welcoming culture with Employee Resource Groups
• Career development & tuition assistance
• Onsite gym & healthcare at large locations

#LI-CM1

Energage recognizes Progressive as a 2026 Top Workplace for: Innovation, Purposes & Values, Work-Life Flexibility, Compensation & Benefits, and Leadership.

Equal Opportunity Employer

Applicants must be authorized to work for any employer in the U.S. without the need or potential need, of current or future sponsorship for employment. Progressive does not hire candidates with (e.g., F-1 CPT, OPT, or STEM OPT, H-1B, O-1, E-3, TN) statuses for this role

We’ll consider qualified applicants with arrest and conviction records. Note that federal law may prohibit individuals with certain felony convictions from working in the insurance industry unless they have obtained the required regulatory authorization.

We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed, please contact us.