Instructional Designer - Hybrid (Overland Park, KS)

OneDigital Investment Advisors LLC; Overland Park (KS); On-site; USD 65,000 - 110,000; Full time

Job summary

OneDigital Investment Advisors LLC is seeking an Instructional Designer to turn complex financial services processes into clear, practical learning experiences. You will partner with SMEs, the change-management team, and business stakeholders to design training across e-learning and live formats.

You will own the learning-content lifecycle, gathering information, building and maintaining knowledge resources, and designing new-hire training while using feedback to keep materials current and

Qualifications

• Collaborate with change management and business stakeholders to identify learning needs and audience impact.
• Lead SME interviews and discovery sessions to capture processes, user workflows, dependencies, common questions, and learner value.
• Recommend learning approaches such as knowledge articles, job aids, e-learning, live sessions, or blended solutions.
• Create and maintain learner-friendly knowledge articles from SME interviews and approved documentation.
• Organize content in a Knowledge Hub with consistent structure, naming, links, and version control.

Responsibilities

• Partner with the change management team and stakeholders when new processes, technology, offerings, or ways of working are introduced; clarify audience, impact, desired behaviors, and learning needs.
• Lead structured SME interviews and discovery sessions to capture process details and learner value proposition.
• Recommend appropriate knowledge and learning approaches (article, job aid, e-learning, live session, in-person, blended).
• Create and maintain knowledge articles and supporting resources from SME interviews, recordings, and approved docs.
• Organize content in the Knowledge Hub with consistent structure and version control to enable easy finding and use by learners.

Skills

SME interviews

Learning design

Change enablement

Job description

When you ask people what gives them peace of mind to live their best life, having a sense of financial security is usually at the top of the list. Our financial services include employer-based benefits like retirement planning so employers can help their people plan for a comfortable life after they stop working. We also provide personalized financial planning and investment services to help families succeed in every stage of life. Our Newest Opportunity: The Instructional Designer enables Financial Services teams to adopt new processes, technology, offerings, and ways of working. Partnering with subject matter experts (SMEs), the change management team, and business stakeholders, this role turns complex business information into clear, practical knowledge and learning experiences. The role owns the learning-content lifecycle: gathering information, building and maintaining knowledge resources, designing new-hire training across e-learning and live formats, and using feedback and data to keep materials current and effective.

Essential Duties and Responsibilities

Collaboration and Change Enablement

• Partner with the change management team and business stakeholders when new processes, technology, offerings, or ways of working are introduced; clarify the audience, impact, desired behaviors, and learning needs.
• Lead structured SME interviews and recorded discovery sessions to capture the process, user workflow, dependencies, common questions, and the learner value proposition.
• Recommend the appropriate knowledge and learning approach, such as a knowledge article, job aid, e-learning, live virtual session, in-person session, or blended solution.

Knowledge Management

• Create and maintain accurate, learner-friendly knowledge articles and supporting resources from SME interviews, recordings, source materials, and approved business documentation.
• Organize content in the Knowledge Hub using consistent structure, naming conventions, links, and version control so learners can find and use information easily.