Instructional Designer and Technologist

The Citadel; Northern (KY); Hybrid; USD 65,000 - 85,000; Full time

Benefits offered by this job

Extensive Health Plans

Great Retirement Options

Tuition Waiver Program

Paid Parental Leave

Employee Discounts

Community Service Opportunities

Mentor/Mentee Program

Job summary

The Citadel is seeking an Instructional Designer and Technologist I for CEITL to support Canvas, learning technology, and faculty success. You will provide responsive support, training, and collaboration on course design, with on-site duties and no remote work.

You will partner with faculty to develop online and technology-enhanced courses, apply Quality Matters standards, and advance accessibility and AI literacy initiatives campus-wide.

Qualifications

• Bachelor's degree in education, instructional design, educational technology, information technology, or a related field.
• Three years of experience in educational technology, instructional design, online learning, or LMS and learning technology support.
• Hands-on experience with Canvas or a comparable learning management system.
• Excellent oral and written communication skills, service orientation, and ability to explain technical solutions clearly.
• Ability to manage multiple projects and meet academic calendar deadlines.
• Ability to work on campus in Charleston, South Carolina.

Responsibilities

• Serve as a subject matter expert on Canvas, assisting with configuration, troubleshooting, and system updates.
• Manage and support instructional technology tools integrated with Canvas, including Canvas Studio and related tools.
• Provide clear, timely, and patient support for Canvas and instructional technology questions.
• Design and deliver workshops and training sessions for faculty and staff on Canvas and related technologies.
• Develop online orientation for students, faculty, and staff and coordinate with Academic Orientation.
• Build and maintain Canvas-based resource courses, guides, and materials and promote them campus-wide.
• Train faculty in creating accessible course materials and using accessibility tools to meet WCAG 2.1 AA and ADA Title II.

Skills

Canvas expertise

Communication

Project management

Education

Bachelor's degree in education / instructional design / educational technology / information technology

Tools

Canvas Studio

DesignPLUS

UDOIT

Job description

About the Role

The Citadel, The Military College of South Carolina, invites applications for an Instructional Designer and Technologist I in the Center for Excellence and Innovation in Teaching and Learning (CEITL). This role focuses on Canvas, learning technology, and faculty support. You will be a go-to resource for the tools faculty, staff, and students use every day, and you will help the campus community use them well through responsive support, practical training, and collaboration on course design. This is a full-time, on-campus position reporting to the Director of CEITL, with occasional evening or weekend work. Remote and hybrid arrangements are not available.

About CEITL

CEITL promotes effective teaching and learning at The Citadel through faculty development, instructional design, educational technology, digital accessibility, and AI literacy programming. You will join a collaborative team where your work has a direct impact on faculty and students across campus.

Key Responsibilities

Learning Technology Support

• Serve as a subject matter expert on Canvas, assisting with configuration, troubleshooting, and system updates in partnership with campus IT colleagues.
• Manage and support instructional technology tools integrated with Canvas, including Canvas Studio and Cidi Labs tools such as DesignPLUS and UDOIT.
• Provide clear, timely, and patient support for Canvas and instructional technology questions from faculty, staff, and students.

Training and Communication

• Design and deliver workshops and training sessions for faculty and staff on Canvas, instructional technologies, and productivity software.
• Develop and deliver online orientation for students, faculty, and staff, including coordination with Academic Orientation.
• Build and maintain Canvas-based resource courses, guides, and other support materials, keeping them current and promoting them to the campus community.

Digital Accessibility

• Train and support faculty in creating accessible course materials and digital content that meet WCAG 2.1 AA and ADA Title II requirements, including the remediation of existing content.
• Use accessibility tools and reports to identify issues and help faculty prioritize and resolve them.

Emerging Technologies

• Evaluate, pilot, and implement new instructional tools, including AI-enhanced technologies, with attention to sound pedagogy, accessibility, and responsible use.
• Help faculty and staff learn to use AI tools and other emerging technologies effectively through training, consultations, and practical resources.

Faculty Partnership and Course Design

• Collaborate with faculty to build and refine online, hybrid, and technology-enhanced courses in Canvas.
• Apply instructional design best practices and course quality standards, such as Quality Matters, to support student success.
• Support the ongoing assessment of instructional effectiveness for new and existing online programs and courses.

Minimum Qualifications

• Bachelor's degree in education, instructional design, educational technology, information technology, or a related field.
• Three years of experience in educational technology, instructional design, online learning, or LMS and learning technology support. Equivalent combinations of education and experience will be considered.
• Hands-on experience with Canvas or a comparable learning management system.
• Excellent oral and written communication skills, with a service-oriented approach and the ability to explain technical solutions clearly to non-technical users.
• Ability to manage multiple projects at once and meet deadlines tied to the academic calendar.
• Ability to work on campus in Charleston, South Carolina.

Preferred Qualifications

• Advanced degree in instructional design, educational technology, curriculum and instruction, or a related field.
• Experience supporting or training faculty in a higher education setting.
• Experience with LMS configuration, integrations, or user support, including tools such as Canvas Studio, DesignPLUS, and UDOIT.
• Knowledge of digital accessibility standards and remediation practices.
• Experience or demonstrated interest in applying AI tools thoughtfully to teaching and learning.
• Experience with Quality Matters or a comparable course quality review framework.

*Please note, review of applicants will begin on November 2nd with an anticipated start date of January 2027*

Benefits of Working at The Citadel

• Extensive Health Plans
• Great Retirement Options
• Tuition Waiver Program
• Paid Parental Leave
• Employee Discounts
• Isle of Palms Beach Club
• Swain Family Boat Center
• Community Service Opportunities
• Mentor/Mentee Program
• Read more about our benefits, on our HR website

About The Citadel College

The Citadel, also known as the Military College of South Carolina, is a public senior military college located in Charleston, South Carolina. Founded in 1842, The Citadel has a rich history and educational reputation. With our current location on the banks of the Ashley River in downtown Charleston, you are close to great restaurants, shopping and much more. Ranked #1 Public College in the South for schools with up to a master's degree, the opportunities are endless.

There are about 2,300 undergraduate students who make up the South Carolina Corps of Cadets. Out of the Corps of Cadets, 1 out of 3 graduates earn a military commission. Students can choose from 31 Majors, 57 Minors, pre-health professions, and pre-law (a concentration in political science). The 11:1 student-to-faculty ratio guarantees students a quality education. Another 1,000 students attend the Graduate College, evening, and online programs.