Instructional Systems Developer

C Ti CRM; Tennessee; On-site; USD 65,000 - 90,000; Full time

Job summary

CTI is seeking an Instructional Systems Developer to build high-quality training solutions from analysis through development and LMS deployment. Responsibilities include needs analyses, design, content creation, LMS administration, and evaluation to drive performance improvements.

The role requires 5–7 years of ISD experience, expertise in adult learning theories, and strong project management. Aviation and military experience are a plus; portfolio samples welcomed.

Qualifications

• Bachelor’s degree or equivalent experience required.
• Five to seven years of Instructional Systems Development experience with analysis, design, development and evaluation.
• Experience in user-centered design for synchronous, asynchronous and remote delivery; LMS management.

Responsibilities

• Conduct front end analyses and needs assessments.
• Apply ISD best practices to create objectives-based content and engaging learning experiences.
• Design, develop, and review courseware ensuring ISD standards and business requirements alignment.
• Manage LMS activities: assign, load, and track courseware and reports.
• Coordinate with SMEs and LMS designers to translate designs into LMS-enabled learning.

Skills

Creative thinking

Time management

Decision making

Team player

Learning theory

ISD collaboration

Analytical skills

Technical writing

Education

Bachelor’s degree or equivalent experience

Tools

Jira

Confluence

Articulate Rise

Articulate Storyline

Learning Management Systems

Job description

Instructional Systems Developer - (03011000_COMPANY_1.8)

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Requisition #

03011000_COMPANY_1.8

Job Title

Instructional Systems Developer

Job Type

Full-time

Location

Corporate - TN US (Primary)
Memphis, TN 37501 US

Category

Operations

Job Description

Purpose of Position

Develop aligned, high-performing training system solutions through the analysis, design, development and implementation of innovative high-quality products and solutions. Develop curriculum and solutions that enhance operational performance and professional development. Align interventions with training and performance needs. Support research and innovation initiatives. Support the design and implementation of Learning Management Systems and Solutions. Performance requirements include, but are not limited to:

• Needs Assessment: Conduct front-end analyses to identify performance gaps, target audiences, and specific training needs.
• Instructional Design: Apply adult learning theories and design models (e.g., ADDIE, Bloom's Taxonomy) to outline learning objectives and structures
• Content Development: Write copy, create storyboards, and develop multimedia instructional content (videos, graphics, simulations, and assessments).
• LMS Administration: Build and deploy courses within Learning Management Systems.
• Evaluation & Improvement: Perform formative and summative assessments to measure course effectiveness and learner progress

Qualifications

Education: Bachelor’s degree or equivalent experience required.

Training and Experience

• Five (5) to Seven (7) years of Instructional Systems Development experience (Ten years preferred) to include front end analyses, training needs analysis, instructional design and development, implementation and evaluation.
• Experienced in user-centered design in synchronous, asynchronous and remote delivery of learning products and systems.
• Experienced in the design, implementation and management of Learning Management Systems to include LMS features, organization, and feature utilization.
• Extensive project management experience applied in individual and team-based contexts.
• Aviation and military experience a plus.
• Portfolio/Work Samples welcomed

Skills

• Creative and innovative thinking
• Managing priorities and time within complex and evolving initiatives
• Aptitude in decision-making and problem-solving.
• Team-player with the ability to work independently and proactively
• Expertise in application of learning theory and Instructional Design development practices and methodology.
• Development of rapport and trust with subject matter experts to design and develop targeted learning solutions.
• Strong analytical skills.
• Professional technical writing and verbal communication skills.

Computer Skills

• Microsoft Teams
• Microsoft Office (PowerPoint emphasis for storyboarding)
• Jira and Confluence (Preferred)
• Learning Management Systems
• Articulate Rise
• Articulate Storyline
• Course publishing tools and digital learning development environments

Duties and Responsibilities

• Conduct front end analyses and needs assessments ensuring data driven decisions and solutions
• Apply best practices in instructional design to ensure student-centered learning; objectives-based content creation, student engagement and evaluation methods
• Design, develop, and review courseware for instructional integrity, including adapting course objectives and content to conform to ISD standards and adapting presentations to meet business requirements and standard formats (new design, fonts, graphics, etc.)
• Participate in internal training and performance analyses to identify performance gaps and opportunities for advancing operational performance within corporate and contracted efforts
• Follow and comply with CTI and ALT Team processes, standards of development, and style guides.
• Develop, evaluate, and ensure quality control of products in adherence to CTI development standards and/or Contract standards and processes.
• Organize and manage multiple projects and effectively communicate with business leaders, clients, subject matter experts, and staff in order to fulfil taskings and assignments.
• Demonstrate personal accountability and self-discipline in the prioritization and accomplishments of tasks to ensure priorities and timelines met.
• Design and utilize LMS to assign, load, and track courseware for students, manage users, run reports, and troubleshoot issues
• As applicable, guide Instructional Designers (IDs) and review instructional materials to ensure alignment with instructional strategy and program requirements.
• Ensure formative and summative evaluation frameworks are applied to measure training effectiveness.
• Facilitate development of comprehensive evaluation programs that detail knowledge and performance changes, operational impacts, and ROI/ROE with quantitative and qualitative data.
• Coordinate with SMEs and LMS designers to ensure instructional designs translate effectively into LMS-supported learning experiences.
• Research new technologies and techniques in the learning community.
• Perform other incidental and related duties as required and assigned.