Instructional Design & Training Compliance Support (Evergreen)

WorkLlama, Inc.; West Point (MS); On-site; USD 60,000 - 90,000; Full time

Job summary

Merck seeks an experienced Learning & Development Specialist to design, develop, and maintain engaging learning solutions that support site training objectives and regulatory requirements. You will partner with SMEs, Quality, and stakeholders to assess learning needs, develop content, manage curriculum and LMS activities, and drive continuous improvement in a regulated GxP environment.

The ideal candidate brings instructional design, performance consulting, eLearning development, and curriculum

Qualifications

• Minimum of 2 years of experience in instructional design, technical writing, and facilitation.
• Hands-on experience with: Articulate 360
• Experience with Adobe Captivate and PowerPoint-based content development workflows.
• LMS publishing and packaging standards; LMS administration and curriculum management.
• Experience in performance consulting, including assessing business needs and identifying gaps.
• Strong written and verbal communication with cross-functional collaboration.

Responsibilities

• Design, develop, and maintain instructor-led, digital, and eLearning training solutions.
• Partner with SMEs, Quality teams, and stakeholders to assess needs and recommend learning strategies.
• Develop and update eLearning content per site and global standards.
• Review and revise training materials for accuracy and compliance.
• Support LMS and curriculum management activities: assignments, updates, deployment, records.

Skills

Instructional design

Performance consulting

eLearning development

Curriculum management

LMS administration

Regulated training practices

Stakeholder collaboration

Education

Associate's/Bachelor's degree or certification

Tools

Articulate 360

Adobe Captivate

PowerPoint-based content workflows

LMS publishing standards

Job description

Merck is seeking an experienced Learning & Development Specialist to design, develop, and maintain engaging learning solutions that support site training objectives and regulatory requirements. This role will partner closely with Subject Matter Experts (SMEs), Quality, and business stakeholders to assess learning needs, develop effective training content, manage curriculum and Learning Management System (LMS) activities, and support continuous improvement initiatives within a regulated GxP environment.

The ideal candidate will have experience in instructional design, performance consulting, eLearning development, curriculum management, and LMS administration, along with a strong understanding of regulated training practices.

Qualifications

• Minimum of 2 years of experience in instructional design, technical writing, and facilitation.
• Hands-on experience with:Articulate 360
• Adobe Captivate
• PowerPoint-based content development workflows
• LMS publishing and packaging standards
• Experience supporting Learning Management Systems (LMS), curriculum management, training assignments, and learning content deployment.
• Experience in performance consulting, including assessing business needs, identifying performance gaps, and recommending effective learning solutions.
• Strong written and verbal communication skills with the ability to collaborate across multiple stakeholder groups.

Preferred Qualifications

• Experience working in a GxP-regulated environment.
• Knowledge of regulated training requirements, documentation practices, and compliance standards within the pharmaceutical, biotechnology, or healthcare industries.

Required Education & Experience

• Associate’s degree, bachelor’s degree, certification, or equivalent work experience in a related field.

Key Responsibilities

• Design, develop, and maintain engaging instructor-led, digital, and eLearning training solutions that support adult learning principles and site training requirements.
• Partner with SMEs, Quality teams, and business stakeholders to conduct performance consulting, assess learning needs, identify performance gaps, and recommend appropriate learning strategies.
• Develop, update, and maintain high-quality eLearning content in accordance with site and global content standards.
• Review and revise existing training materials and eLearning modules to ensure accuracy, effectiveness, and compliance.
• Support LMS and curriculum management activities, including:Learning assignment management
• Curriculum updates
• Content deployment
• Training record maintenance
• Apply GxP documentation practices, change control processes, version management, and content publishing standards to ensure training compliance and traceability.
• Collaborate with cross-functional teams to implement and continuously improve learning processes and systems.
• Communicate project status, timelines, risks, dependencies, and changes to stakeholders in a timely manner.
• Ensure learning solutions are assigned and maintained in compliance with applicable global and local procedures, policies, and business requirements.
• Support ongoing learning and development initiatives that contribute to organizational capability and performance improvement.

Why Apply?

This is an exciting opportunity to leverage your instructional design and learning technologies expertise in a highly collaborative, regulated environment. You'll play a key role in developing learning solutions that enable employee success, support compliance, and drive business performance. If you're passionate about creating meaningful learning experiences and enjoy partnering with diverse stakeholders to solve complex challenges, we'd love to hear from you