Instructional Design

BC Forward; Tempe (AZ); Hybrid; USD 54,000 - 76,000; Full time

Job summary

BCforward is seeking an Instructional Designer to design, develop, and deliver accessible, practice-based eLearning using Rise, Storyline, and AI-enabled tools in a hybrid Tempe environment. The role focuses on translating business needs into effective learning experiences that improve performance.

The candidate should have 5+ years in instructional design, strong writing and collaboration skills, and familiarity with LMS/LXP platforms.

Qualifications

• 5+ years in instructional design or related roles.
• Experience designing practice-based, scenario-driven eLearning.
• Knowledge of accessibility and inclusive design.

Responsibilities

• Design and build learning assets using templates and standards.
• Translate SME input into structured courses, modules, and job aids.
• Apply adult learning principles and accessibility standards.
• Collaborate with stakeholders to align solutions with business needs.
• Participate in reviews and quality checks prior to launch.
• Maintain version control, documentation, and workflows.
• Identify content gaps and use data to improve learning outcomes.
• Use AI-enabled tools to accelerate development with QA oversight.
• Share best practices and support team onboarding.

Skills

AI-enabled design tools

Articulate Rise

Articulate Storyline

Vyond

Camtasia

Scenario-based learning

LMS/LXP familiarity

Accessibility and WCAG

QA of AI outputs

Strong written communication

Education

Bachelor's degree or equivalent experience

Tools

LMS

Camtasia

Vyond

Job description

Job Title: Instructional Design

Location: Tempe, AZ (Hybrid, 3+ days onsite at AZ-Grand 1, 1101 W Washington St, Tempe, AZ 85288)

Duration: Contract - 7 months (Sep 14, 2026 - Apr 2, 2027)

Pay Range: $47.20/hr (W2)

Job ID: 408530

About BCforwardBCforward is a leading global IT consulting and workforce solutions firm providing services and support to Fortune 500 and government clients. Founded in 1998, BCforward has grown with our customers needs into a full-service business solutions provider. With delivery centers and offices across North America and India, we take pride in building long-term relationships and delivering excellence through innovation, collaboration, and integrity.

Job Description

We are seeking a Instructional Designer to join our dynamic team. The ideal candidate will have strong experience in designing, building, and delivering accessible, practice-based eLearning using Rise, Storyline, and AI-enabled tools and a proven ability to translate business needs into effective learning experiences that improve performance.

Responsibilities

• Design and build learning assets using approved templates, tools, and standards to ensure accuracy, clarity, and consistency.
• Translate SME input and business requirements into structured learning solutions, including courses, modules, job aids, and practice activities that address performance gaps.
• Apply adult learning principles, accessibility standards, and inclusive design practices across deliverables.
• Partner with learning consultants, facilitators, and stakeholders to align solutions to business and learner needs.
• Participate in reviews, quality checks, and refinement cycles to ensure readiness for launch.
• Maintain clean files, version control, documentation, and tracking within approved workflows and systems.
• Identify content gaps and risks, incorporate feedback and data to improve learning effectiveness.
• Use authoring tools, learning platforms, and AI-enabled design tools to accelerate development and improve quality.
• Apply human judgment and QA to AI-generated outputs to ensure accuracy, accessibility, and standards alignment.
• Share knowledge and best practices, support onboarding and continuous improvement across the team.

Required Skills & Qualifications

• Proficiency with Articulate Rise and Articulate Storyline, including work samples demonstrating systems-based eLearning and embedded video.
• Experience creating practice-first, scenario-based learning aligned to performance outcomes.
• Working knowledge of adult learning principles, instructional design methods, and practice-based approaches.
• Knowledge of accessibility and inclusive design practices, including WCAG-aligned reviews and remediation.
• Ability to interpret feedback and basic analytics to iterate solutions quickly.
• Proficiency with AI-enabled design, drafting, tagging, and light automation tools with appropriate QA oversight.
• Familiarity with LMS and LXP platforms and ability to design within platform constraints.
• Strong written communication, collaboration, organization, and attention to detail.
• Experience level: 5+ years in instructional design or related roles.

Preferred Skills

• Vyond or Camtasia for video and motion graphics integration.
• Experience facilitating SMEs and stakeholders, handling feedback, and challenging assumptions constructively.

Additional Information

• Two interview rounds conducted via Microsoft Teams.
• Bachelor's degree preferred or equivalent experience.
• Compliance with U.S. Bancorp Code of Ethics and applicable policies is required.

Must Have Skills

• AI-enabled design tools
• Articulate Rise
• Articulate Storyline
• Vyond or Camtasia

Why BCforward?

• Competitive compensation and benefits.
• Opportunities for growth with global clients.
• A supportive, inclusive culture that values innovation and people.
• Exposure to cutting-edge technologies and projects.

About Our Commitment

BCforward is an equal opportunity employer. We value diversity and are committed to creating an inclusive environment for all employees. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, sexual orientation, gender identity, national origin, age, disability, or veteran status.