Institutional Client Solutions Advisor (Remote)

Arcanaanalytics; New York (NY); Hybrid; USD 65,000 - 85,000; Full time

Job summary

Arcanaanalytics is seeking a Client Solutions / Support Associate in New York. This role involves addressing client inquiries, resolving issues around portfolio analytics, and ensuring successful onboarding for hedge funds and asset managers.

The ideal candidate will have a background in financial services or fintech, strong problem-solving abilities, and a Bachelor’s degree in a relevant field. Familiarity with Excel and analytical tools is essential.

Qualifications

• 1-4 years of experience in a client-facing, analytical, operations, or support-oriented role.
• Strong problem-solving and troubleshooting abilities.
• Ability to manage multiple client requests in a fast-paced environment.

Responsibilities

• Serve as a primary point of contact for client questions and issues.
• Troubleshoot and resolve client issues across portfolio analytics.
• Support onboarding projects for hedge funds and asset managers.

Skills

Problem-solving

Communication skills

Analytical ability

Interpersonal skills

Organizational skills

Education

Bachelor’s degree in Finance, Economics, Engineering, Mathematics, Computer Science, or a related field

Tools

Excel

SQL

Python

Job description

Arcanaanalytics is seeking a Client Solutions / Support Associate in New York. This role involves addressing client inquiries, resolving issues around portfolio analytics, and ensuring successful onboarding for hedge funds and asset managers.

The ideal candidate will have a background in financial services or fintech, strong problem-solving abilities, and a Bachelor’s degree in a relevant field. Familiarity with Excel and analytical tools is essential.