Installer

UniTek Global Services, Inc.; Summerville, Northern (SC, KY); Hybrid; USD 2,066,000 - 3,031,000; Full time

Job summary

UniTek Global Services, Inc. in Summerville, SC is seeking a Cable Installer/Technician to install, upgrade and repair residential cable products and services, delivering timely service to customers.

The role requires lifting up to 70 lbs, climbing to attics or crawl spaces, a valid driver’s license, and the ability to pass pre-employment testing. Ideal candidates live within 30 miles of the office and will follow safety and quality standards.

Qualifications

• 1 year customer experience.
• Must pass pre-employment testing (MVR, drug, and background).
• Valid driver's license.
• Ideal candidate lives within 30 miles of office.

Responsibilities

• Install, upgrade and repair cable products.
• Service and troubleshoot cable products.
• Handle customer questions and develop solutions.
• Complete work orders and obtain signatures for billing accuracy.
• Ensure installation work meets quality standards.
• Report to dispatch according to procedures.
• Assist with work overflow.
• Follow company policies and safety rules.
• Other duties as assigned.

Skills

Customer service

English proficiency

Job description

Requisition Number

GCE-1829

Job Description

Serve customers and perform installations. This position will install, upgrade and repair residential cable products and services.

Job Responsibilities

• Install, upgrade and repair cable products
• Service and trouble-shoot cable products
• Handle all customer complaints, questions and develop solutions
• Responsible for completing work orders and retrieving proper signatures for accurate billing
• Ensure all installation work is done according to quality standards
• Report to dispatch according to company procedures
• Assist with work overflow
• Follow all company policy and procedures
• Adhere to safety policy
• Other duties as assigned

Requirements

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

• Must be able to frequently lift 70 lbs. climb heights and work inside attics & crawl spaces
• One year customer experience
• Must have a basic command of the English language to understand the safety requirements of the position
• Candidates must be able to pass pre-employment testing (MVR, drug, and background)
• Valid driver's license
• The ideal candidate will live within a 30-mile radius of our office
• Highly motivated individuals are desired