Installation Technician, Summer (Jacksonville, FL)

NRG Energy; Orlando (FL); On-site; USD 35,000 - 60,000; Full time

Job summary

Ein innovatives Unternehmen sucht engagierte Smart Home Pros, um die Zukunft des Wohnens zu gestalten. In dieser spannenden Rolle sind Sie für die Installation und Wartung modernster Smart-Home-Technologie verantwortlich und bieten dabei außergewöhnlichen Kundenservice. Sie werden Teil eines dynamischen Teams, das darauf abzielt, die Lebensqualität der Kunden zu verbessern, während Sie die Möglichkeit haben, Ihr Einkommen durch Provisionen zu steigern. Wenn Sie eine Leidenschaft für Technologie und Kundenservice haben, ist dies die perfekte Gelegenheit für Sie.

Qualifications

• Ausgezeichnete Kundenservicefähigkeiten sind erforderlich.
• Verkaufserfahrung oder technische Kenntnisse sind von Vorteil.

Responsibilities

• Installation und Wartung von Smart-Home-Technologie bei Kunden.
• Erstellen von Lösungen, die das Leben der Kunden vereinfachen.

Skills

Kundenservice

Verkaufserfahrung

Technische Kenntnisse

Education

Abschluss in einem technischen Bereich

Job description

Welcome to the intersection of energy and home services. At NRG, we're passionate about creating a smarter, cleaner, and more connected future.

Vivint Smart Home, an NRG-owned company, is a leading smart home provider in the United States, dedicated to redefining the home experience with innovative products and services. Our purpose is to proactively protect and keep our customers connected to their homes, no matter where they are. Join our Smart Home team to help create smarter, safer, and more sustainable homes.

Position: Direct-to-Home Smart Home Pros

As a Smart Home Pro, you'll provide expert installation and service while delivering exceptional customer service. Customers rely on your honesty and integrity to offer solutions that bring peace of mind.

This position is seasonal, starting summer 2025, requiring 100% travel and potential temporary relocation throughout the season.

What You'll Do:

1. Earn piece-rate pay and enjoy an unlimited commission plan.
2. Become an expert on smart home technology through training on industry-leading products.
3. Manage inventory and assets with a business owner mindset.
4. Install, service, and troubleshoot cutting-edge smart home technology in customer homes.
5. Create solutions that protect and simplify customers' lives.
6. Perform routine maintenance and inventory of company products and equipment.
7. Explain system capabilities and operational instructions to customers.
8. Control your income by offering opportunities for customers to purchase additional products and services.
9. Leverage service and installation appointments into leads and revenue.

What We're Looking For:

• Exceptional customer service skills.
• Sales and/or field service experience is helpful; technical backgrounds like construction or electrical work are advantageous but not required.
• Ability to work well in a team and independently.
• Willingness to submit to a criminal background check.
• Valid driver's license and reliable transportation.

Physical Demands:

• Lift and carry up to 45 lbs.
• Climb ladders up to 14 feet.
• Work in attics and confined spaces.
• Bend, kneel, crouch, and stand for extended periods.
• Commitment to safety, including conducting safety analyses on work sites.

NRG Energy is committed to a drug-free workplace. Employees are subject to periodic drug testing, including post-accident and reasonable suspicion testing, as permitted by law. We are an Equal Opportunity Employer committed to diversity and inclusion. The level, title, and salary may be adjusted based on experience and skills.

EEO is the Law Poster: http://www.eeoc.gov/employers/upload/poster_screen_reader_optimized.pdf