Installation Technician, Summer (Chattanooga, TN)

NRG Energy; Tennessee; On-site; USD 40,000 - 80,000; Full time

Job summary

Join a forward-thinking company dedicated to redefining home experiences through smart technology. As a Direct-to-Home Smart Home Pro, you'll provide expert installation and services, ensuring customers enjoy the highest caliber of support. This seasonal role offers unlimited commission potential and requires 100% travel, making it perfect for those who thrive on independence and teamwork. If you're passionate about technology and customer service, this is your chance to make a real impact in creating smarter, safer homes.

Qualifications

• Exceptional customer service skills are essential for success.
• Sales experience and technical backgrounds are a plus.

Responsibilities

• Install and troubleshoot smart home technology in customer homes.
• Manage inventory and assets with a business owner mentality.
• Provide expert-level installation and services with honesty.

Skills

Customer Service Skills

Sales Experience

Field Services Experience

Technical Background (Construction/Electrical)

Education

High School Diploma

Job description

Welcome to the intersection of energy and home services. At NRG, we're driven by our passion to create a smarter, cleaner, and more connected future.

Vivint Smart Home, an NRG-owned company, is a leading smart home company in the United States, dedicated to redefining the home experience with intelligent products and services. We find purpose in proactively protecting and keeping our customers connected to their homes, no matter where they are. Join the Smart Home team to create smarter, safer, and more sustainable homes.

Position: Direct-to-Home Smart Home Pros

Provide expert-level installation and services, delivering the highest caliber of customer service. Customers will rely on you to act with honesty and integrity as you offer peace of mind.

This position is seasonal, starting summer 2025. It requires 100% travel and may involve temporary relocation throughout the summer.

What you'll do:

1. Earn piece rate pay and enjoy an unlimited commission plan.
2. Become an expert on smart home technology through training on industry-leading products.
3. Manage inventory and assets with a business owner mentality.
4. Install, service, and troubleshoot cutting-edge smart home technology in customer homes.
5. Create solutions to protect and simplify customers' lives.
6. Conduct routine maintenance and inventory of company products and equipment.
7. Explain and provide detailed system capabilities and operational instructions to customers.
8. Control your income by offering opportunities for customers to purchase additional products and services.
9. Leverage service and installation appointments into leads and revenue.

What we're looking for:

• Exceptional customer service skills.
• Sales and/or field services experience is helpful; technical backgrounds like construction or electrical work are a plus but not required.
• Ability to work independently and thrive in a team environment.
• Willingness to submit to a criminal background check.
• Valid driver's license and reliable transportation.

Physical Demands:

• Lift and carry up to 45 lbs.
• Climb ladders up to 14 feet.
• Work in attics and limited-space areas.
• Bend, kneel, crouch, and stand for long periods.
• Commitment to safety, including conducting safety analyses at work sites.

NRG Energy is committed to a drug- and alcohol-free workplace. Employees are subject to periodic testing as permitted by law. We are an Equal Opportunity Employer, supporting protected veteran status and disability rights. Salary may be adjusted based on experience and skills.

EEO is the Law Poster: http://www.eeoc.gov/employers/upload/poster_screen_reader_optimized.pdf

Official description on file with Talent.