Installation Technician, Summer (Chattanooga, TN)

MedStar Health; Tennessee; Remote; USD 30,000 - 50,000; Full time

Job summary

A leading smart home company is seeking Direct-to-Home Smart Home Pros for a seasonal role beginning summer 2025. This position requires 100% travel, offering extensive training, the chance to work with cutting-edge technology, and the opportunity to earn piece rate pay with an unlimited commission plan.

Qualifications

• Exceptional customer service skills are mandatory.
• Sales or field service experience is beneficial.
• Willingness to submit to a criminal background check.

Responsibilities

• Install, service, and troubleshoot smart home technology.
• Provide excellent customer service and create solutions for customers.
• Manage inventory and assets responsibly.

Skills

Customer service skills

Sales experience

Field service experience

Technical background

Job description

Welcome to the intersection of energy and home services. At NRG, we're driven by our passion to create a smarter, cleaner, and more connected future.

About Vivint Smart Home

Vivint Smart Home, an NRG owned company, is a leading smart home company in the United States, dedicated to redefining the home experience with intelligent products and services. We find purpose in proactively protecting and keeping our customers connected to home, no matter where they are. Join our Smart Home team to create smarter, safer, and more sustainable homes.

Position: Direct-to-Home Smart Home Pros

This seasonal position begins in summer 2025 and involves 100% travel, potentially including temporary relocation throughout the summer season. You will provide expert installation and service, delivering the highest quality customer service, and act with honesty and integrity to offer peace of mind to our customers.

Responsibilities:

1. Earn piece rate pay and enjoy an unlimited commission plan.
2. Become an expert on smart home technology through training on industry-leading products.
3. Manage inventory and assets with a business owner mentality.
4. Install, service, and troubleshoot cutting-edge smart home technology in customer homes.
5. Create solutions to protect and simplify customers' lives.
6. Conduct routine maintenance and inventory of company products and equipment.
7. Explain and provide detailed system capabilities and operational instructions to customers.
8. Control your income by offering opportunities for customers to purchase additional products and services.
9. Leverage service and installation appointments into leads and revenue.

Qualifications:

• Exceptional customer service skills.
• Sales and/or field service experience is helpful; technical backgrounds such as construction or electrical work are a plus but not required.
• Ability to work independently and in team environments.
• Willingness to submit to a criminal background check.
• Valid driver's license and reliable transportation.

Physical Demands:

• Lift and carry up to 45 lbs.
• Climb ladders up to 14 feet.
• Work in attics and confined spaces.
• Bend, kneel, crouch, and stand for extended periods.
• Commitment to safety, including conducting safety analysis of work sites.

NRG Energy is committed to a drug and alcohol-free workplace. Employees are subject to periodic testing. We are an Equal Opportunity Employer, supporting protected veteran and disability rights. Salary levels may be adjusted based on experience or skills.

EEO is the Law Poster: http://www.eeoc.gov/employers/upload/poster_screen_reader_optimized.pdf

Official description on file with Talent.