Residential Security Install & Service Technician

ADT; Phoenix (AZ); On-site; USD 35,000 - 50,000; Full time

Job summary

ADT is seeking a Residential Installer in Phoenix, Arizona. This role involves installing, testing, and servicing security equipment, ensuring high quality and customer satisfaction.

The ideal candidate must have a high school diploma, relevant training, and at least 3 years of installation experience. A valid driver's license is required.

Qualifications

• 3 years maintenance/installation experience required.

Responsibilities

• Installs, dismantles, and reconstructs equipment.
• Tests operation of all components to establish service.
• Evaluates information furnished for the job.
• Follows safety practices to safeguard against injury.
• Maintains high quality standards.

Skills

Excellent communications skills

Valid driver’s license

Education

High School degree or equivalent

Electronic Trade School training

Job description

Company Overview:

ADT has been in the business of helping save lives since 1874. As the #1 smart home security provider in the U.S., we help protect and connect families, businesses and larger commercial customer every day. Our continuous innovation, advanced technology and strategic partnerships deliver products and services that help protect life and valuables, whether at home, your business or on the go. And as times change, so do we. Above all, our mission is clear: we help save lives for a living. Looking for a career where you can make a real impact? Join our team today and put purpose behind your paycheck. #WeAreADT

3020850

Company Overview:

ADT has been in the business of helping save lives since 1874. As the #1 smart home security provider in the U.S., we help protect and connect families, businesses and larger commercial customer every day. Our continuous innovation, advanced technology and strategic partnerships deliver products and services that help protect life and valuables, whether at home, your business or on the go. And as times change, so do we. Above all, our mission is clear: we help save lives for a living. Looking for a career where you can make a real impact? Join our team today and put purpose behind your paycheck. #WeAreADT

Check out more about life at ADT here.

Position Summary:

The Residential Installer is responsible for installing, testing, repairing, and servicing electrical and electro-mechanical equipment in customer's premises and signal receiving centers. The Installer performs associated duties in the field and shop, delivers supplies and maintains pertinent records as required.

Responsibilities

Duties and Responsibilities of Residential Installer

• Installs, dismantles, and reconstructs equipment required by customer or ADT order.
• Makes connections and required adjustments as directed; test operation of all components of each system to the signal-receiving center to properly establish service.
• Evaluates information furnished for the job, delivered materials, layout of customer's premises and practical routes for cable, conduit and/or wiring.
• Promptly reports defective material or equipment, inaccuracies or omissions in job information that may result in inadequate protection for customer use.
• Follows safety practices to safeguard against injury and damage to property.
• Safeguards against loss of unused materials, ladders, and tools on a job site or office location.
• Cleans up debris from installation, patches drill holes, and returns unused materials.
• Performs other duties as required.
• Maintain 93% or above Quality.
• Performs Upsells of $850 or above a month.
• You will work in a dynamic, collaborative environment, working closely with customers and coworkers.
• This role involves providing solutions by visiting customers at their homes or businesses.
  
  

Education/Work Experience Required:

• High School degree or equivalent mandatory.
• Electronic Trade School training desired
• 3 years maintenance/installation experience
  
  

Core Competencies:

• Excellent communications skills required.
• Valid driver's license.
  
  

Los Angeles Applicants: Qualified applications with arrest or conviction records will be considered for employment in accordance with the Los Angeles County Fair Chance Ordinance for Employers and the California Fair Chance Act.

Philadelphia Applicants: Background checks will be conducted during the employment process. Any information will be reviewed through an individualized assessment in accordance with the Philadelphia Fair Criminal Record Screening Standards Ordinance.

In the event a position is commission-based, compensation is solely based on the individual’s sales volume. This applies only to commission roles.

Los Angeles Applicants: Qualified applications with arrest or conviction records will be considered for employment in accordance with the Los Angeles County Fair Chance Ordinance for Employers and the California Fair Chance Act.

Philadelphia Applicants: Background checks will be conducted during the employment process. Any information will be reviewed through an individualized assessment in accordance with the Philadelphia Fair Criminal Record Screening Standards Ordinance.

ADT is an Equal Employment Opportunity (EEO) Employer. We celebrate diversity and are committed to building an inclusive team that represents a variety of backgrounds, perspectives, and skills. ADT strives to ensure every employee and applicant feels valued. Visit us at jobs.adt.com/diversity to learn more.