Installation Technician

ADT; Phoenix (AZ); On-site; USD 35,000 - 50,000; Full time

Job summary

ADT is seeking a Residential Installer in Phoenix, Arizona. This role involves installing, testing, and servicing security equipment, ensuring high quality and customer satisfaction.

The ideal candidate must have a high school diploma, relevant training, and at least 3 years of installation experience. A valid driver's license is required.

Qualifications

• 3 years maintenance/installation experience required.

Responsibilities

• Installs, dismantles, and reconstructs equipment.
• Tests operation of all components to establish service.
• Evaluates information furnished for the job.
• Follows safety practices to safeguard against injury.
• Maintains high quality standards.

Skills

Excellent communications skills

Valid driver’s license

Education

High School degree or equivalent

Electronic Trade School training

Job description

Company Overview ADT has been in the business of helping save lives since 1874. As the #1 smart home security provider in the U.S., we help protect and connect families, businesses and larger commercial customers every day. Our continuous innovation, advanced technology and strategic partnerships deliver products and services that help protect life and valuables, whether at home, your business or on the go. Above all, our mission is clear: we help save lives for a living. Looking for a career where you can make a real impact? Join our team today and put purpose behind your paycheck.

Job ID: 3020850

Position Summary

The Residential Installer is responsible for installing, testing, repairing, and servicing electrical and electro‑mechanical equipment in customer’s premises and signal receiving centers. The Installer performs associated duties in the field and shop, delivers supplies and maintains pertinent records as required.

Responsibilities

• Installs, dismantles, and reconstructs equipment required by customer or ADT order.
• Makes connections and required adjustments as directed; tests operation of all components of each system to the signal-receiving center to properly establish service.
• Evaluates information furnished for the job, delivered materials, layout of customer’s premises and practical routes for cable, conduit and/or wiring.
• Promptly reports defective material or equipment, inaccuracies or omissions in job information that may result in inadequate protection for customer use.
• Follows safety practices to safeguard against injury and damage to property.
• Safeguards against loss of unused materials, ladders, and tools on a job site or office location.
• Cleans up debris from installation, patches drill holes, and returns unused materials.
• Performs other duties as required.
• Maintains 93% or above Quality.
• Performs upsells of $850 or above a month.
• Works in a dynamic, collaborative environment, working closely with customers and coworkers.
• Provides solutions by visiting customers at their homes or businesses.

Education / Work Experience Required

• High School degree or equivalent mandatory.
• Electronic Trade School training desired.
• 3 years maintenance/installation experience.

Core Competencies

• Excellent communications skills required.
• Valid driver’s license.

Legal & Fair Chance Statements

Los Angeles Applicants: Qualified applications with arrest or conviction records will be considered for employment in accordance with the Los Angeles County Fair Chance Ordinance for Employers and the California Fair Chance Act. Philadelphia Applicants: Background checks will be conducted during the employment process. Any information will be reviewed through an individualized assessment in accordance with the Philadelphia Fair Criminal Record Screening Standards Ordinance.

Equal Employment Opportunity

ADT is an Equal Employment Opportunity (EEO) Employer. We celebrate diversity and are committed to building an inclusive team that represents a variety of backgrounds, perspectives, and skills. ADT strives to ensure every employee and applicant feels valued.