Installation Technician II-III (Semiconductor) (32961)

Ebara Technologiesorporated; Phoenix (AZ); On-site; USD 48,000 - 62,000; Full time

Job summary

Ebara Technologiesorporated in Phoenix, AZ is seeking an experienced Installation technician to perform complex orders and installations of CMP units at client sites and service centers. This role requires extensive travel (70%+) with overnight stays and occasionally evenings or weekends to meet project requirements.

Under minimal supervision, you will troubleshoot mechanical, hardware, software, and systems issues, calibrate tools, and ensure proper configuration.

Qualifications

• High School diploma or equivalent required.
• Experience in electronics or semiconductor field is preferred.
• Ability to read electrical/mechanical schematics and diagrams.
• Willingness to travel 70%+ with overnight stays.
• Strong customer service and communication skills.
• Ability to train junior staff and collaborate across teams.

Responsibilities

• Perform installation, setup, and calibration procedures for CMP units at client sites or service centers.
• Interface with clients at the client site to meet specifications and satisfaction.
• Diagnose mechanical, hardware, software, and systems failures using checklists.
• Prepare reports for product analysis and failure trends.
• Monitor system performance and identify service improvements.
• Troubleshoot system problems during installation and qualification period.
• Install and test circuits, equipment, and connections for proper operation.
• Train and mentor junior installation personnel as needed.
• Ensure compliance with safety policies and maintain a clean, safe workspace.

Skills

Customer relations

Leadership

Time management

Communication

Teamwork

Problem solving

Education

High School

Associate's degree in Electronics

Bachelor's degree in Electronics

Tools

MS Office

Job description

Job DetailsLevel: ExperiencedJob Location: Phoenix, AZ - Phoenix, AZPosition Type: Full TimeEducation Level: High SchoolSalary Range: $35.00 - $45.00 HourlyTravel Percentage: NegligibleJob Category: Installation - Maint - Repair

POSITION SUMMARY

Under minimal supervision, perform complex orders and installations of CMP units at various site locations or service centers. This position requires extensive travel (70%+), including frequent overnight stays. Candidates must be flexible with work hours, as installations may occur during evenings, nights, and occasionally weekends to meet customer and project requirements.

ESSENTIAL FUNCTIONS

• Perform all Installation, Setup, and Calibration procedures required for each tool to be installed with full understanding of current tool configuration and possible constraints that will delay installation/qualification schedule(s). (Essential)
• Interface with clients at the client site. Perform all functions to meet customer and company specifications and client satisfaction. (Essential)
• Diagnose mechanical, hardware, software, and systems failures using service maintenance checklists and protocols. (Essential)
• Prepare reports for product analysis for failure trends and serviceability issues. (Essential)
• Monitor overall systems, performance, circuit utilization, cost reduction initiatives, and service improvement opportunities. (Essential)
• Perform field service job functions during downtime. Assist other groups within the company as needed. (Essential)
• Troubleshoot system problems as needed during the installation and qualification period. (Essential)
• Perform installation and testing of all circuits, equipment, and components to ensure proper configuration and operation. (Essential)
• Under direct supervision and direction, the ability to perform installation activities on other Ebara products, such as pump racks and heater systems covered under abatement installation work, which includes the following: (Essential)
  • Setting POC (points-of-contact) for facility connections.
  • Making all final connections within the pump rack.
• With assistance, commissioning pumps to include powering on, base pressure checks, and helium leak checks.
• Install heater jackets and make power and or communication connections.
• Train and/or mentor junior-level installation personnel requiring the ability to effectively communicate. (Essential)
• Act as a liaison with outside vendors and customers. (Essential)
• Comply with EBARA’s safety policies, including participation in and completion of all required safety training. (Essential)
• Maintain a clean and safe working environment compliant with Ebara and customer safety policies. (Essential)
• Perform other duties as assigned. (Non-Essential)

QualificationsPOSITION QUALIFICATIONS

Competency Statement(s)

• The ability to lift 35 lbs. unassisted from the floor to waist level.
• The ability to read and work from electrical and mechanical schematics and diagrams.
• The ability to perform the identified essential functions of the classification, including the operation of any machinery and/or equipment that is associated with performing the essential functions.
• The ability to perform the essential functions of the position in a cross-cultural, demanding, and dynamic environment.
• The ability to perform the essential functions of the position without posing a direct threat of harm to him/herself, others or property.
• The ability to adhere to EBARA personnel policies and practices, including the attendance and punctuality requirements.
• The ability to work well under pressure, meet multiple and sometimes competing deadlines, and at all times demonstrate cooperative behavior with colleagues and supervisors.

Education

High School, Associate’s, or Bachelor’s degree in Electronics, or completion of an accredited basic electronics program, or equivalent experience.

Experience

• Eight (8) or more years of work-related experience, preferably in the semiconductor industry.
• Working knowledge of mechanical skills. Working knowledge of principles of semiconductor and/or vacuum technology.
• Strong Customer Relations skills.

Skills & ABILITIES

• Demonstrated ability to troubleshoot down to a component level.
• Working knowledge of MS Office products, including Excel, Word, Outlook, and PowerPoint.
• Speaking in front of groups. Strong time management skills. Self-starter.
• Demonstrated leadership and program management skills.
• Strong relationship-building skills with the ability to collaborate and work effectively with internal colleagues and customers.
• Demonstrated teamwork and organizational skills.
• Demonstrated excellent written and oral communication skills.
• Provide verification of a good driving record if servicing customers off-site.