Installation Technician

att; Wilmington (NC); On-site; USD 35,906 - 64,480; Full time

Benefits offered by this job

Medical/Dental/Vision

401(k) plan

Tuition reimbursement

Paid Time off

Paid Holidays

Paid Parental Leave

Caregiver Leave

Disability benefits

Life Insurance

Employee discounts

Job summary

AT&T in Wilmington, NC is hiring Installation Technicians to install and activate broadband, Wi‑Fi and voice services at customers’ homes and businesses. You will work independently, solving problems and delivering great service each day in a dynamic field setting.

Compensation includes an hourly rate with a signing bonus and opportunities for overtime, plus extensive benefits and training. The role emphasizes safety, customer satisfaction, and continuous learning on the job.

Qualifications

• Must possess a valid state driver’s license.
• Ability to lift and move up to 60 lbs.
• Willingness to work evenings and weekends.

Responsibilities

• Install and activate broadband, Wi‑Fi and voice services at customer sites.
• Provide high-quality installation and troubleshooting support.
• Meet new customers daily and deliver excellent service.

Skills

Valid driver's license

Lift 60 lbs

Flexible schedule

Evenings/weekends

Job description

$5,000.00 Sign on Bonus currently available**. (Not applicable to internal or rehire employees.)

This is your chance tomakeyour mark. Introducing our customers to the world's most robustnetwork allwhile delivering best-in-class service.You'rethe key to elevatingthe customerexperience, providing seamless installation and activation of ourstate-of-the- arttechnology. Andyou'llget the satisfaction of helping others and connecting ourcustomers to what matters most to them every day.

As an Installation Technician,you'llwork independently at ourcustomer'shomes and businesses as a trusted expert, installing the latest technology for high-speed broadband, Wi-Fi, and voice services.You'llhave the opportunity to meet new people every day while solving problems and being rewarded for doing great work.Whetheryou'reputting in a new line, climbing aladderor simply plugging in and activating awifinetwork, one thing is true, no two days will be the same.

Our Installation Technicians earn between $17.26 and $31.00 an hour.Our average starting salary is $35,906 per year. Not to mention all the other amazing rewards that working at AT&T offers.

Want to be considered?You'll need to:

• Work a flexible schedule, including evenings and weekends
• Possess a valid state driver's license
• Lift and move up-to 60lbs- some of our ladders weigh 50-60lbs
• Weigh less than 325 lbs.,requiredfor ladder safety
• At times work in small spaces or aloft (up to 28 ft.)
• Be available for overtime, emergency calloutsand holiday work
• Identifywire and cable colors
• Qualify on pre-employment assessment

Joining our team comes with amazingperksand benefits:

• Medical/Dental/Vision coverage
• 401(k) plan
• Tuition reimbursement program
• Paid Time off and holidays (With some exceptions bargained employees qualify for one week of PTO after 6 months of service and 2 weeks after the first year). At least 6companydesignatedholidays andadditionalPTO (based on bargaining group to which you are hired.
• Paid Parental Leave
• Paid Caregiver Leave
• Additionalsick leave beyond what state and local law require may be available but is unprotected
• Adoption Reimbursement
• Disability Benefits (short term and long term)
• Life and Accidental Death Insurance
• Supplemental benefit programs: critical illness/accident hospital indemnity/group legal
• Employee Assistance Programs (EAP)
• Extensive employee wellness programs
• Employee discounts up to 50% off on eligible AT&T mobility plans and accessories, AT&T internet (and fiber where available)and AT&T phone

Interested?We provide extensive training and the resources you need in a collaborative and dynamic team environment, built for your success.You'llhave the opportunity to continue to learn and grow with ongoing paid training, leading you to exciting career paths.

If you are considering jobs like Maintenance Technician, Cable Installation Technician, Fiber Technician, Facility Technician or Telecommunications Technician, this career move would be a great fit!

**Sign-on bonus is paid out as follows:

Payout Schedule:

• $ 1,000 after completion of ninety (90) days of service(Employee must have no COBC violations and no written disciplinary actions)
• $ 1,500 after completion of six (6) months of service(Employee must have no COBC violations and no written disciplinary actions)
• $ 2,500 after completion of one (1) year of service(Employee must have no COBC violations and no written disciplinary actions)

Weekly Hours: 40

Time Type: Regular

Location: Wilmington, North Carolina

It is the policy of AT&T to provide equal employment opportunity (EEO) to all persons regardless of age, color, national origin, citizenship status, physical or mental disability, race, religion, creed, gender, sex, sexual orientation, gender identity and/or expression, genetic information, marital status, status with regard to public assistance, veteran status, or any other characteristic protected by federal, state or local law. In addition, AT&T will provide reasonable accommodations for qualified individuals with disabilities.