Installation Technician

Jobtailor; Gastonia (NC); On-site; USD 17,000 - 50,000; Full time

Benefits offered by this job

Medical/Dental/Vision coverage

401(k) plan

Tuition reimbursement program

Paid Time Off and holidays

Paid Parental Leave

Employee discounts

Employee Assistance Programs (EAP)

Job summary

AT&T is seeking an Installation Technician in Gastonia, North Carolina. In this role, you will install and activate high-speed broadband, Wi-Fi, and voice services, while providing exceptional customer service. This position offers a flexible schedule, excellent training opportunities, and comprehensive benefits, including medical coverage, a 401(k) plan, and tuition reimbursement.

Ideal candidates should possess a valid driver’s license, be physically fit to handle installation equipment, and have a customer-first mindset.

Qualifications

• Ability to lift and move objects weighing up to 60 lbs.
• Valid driver's license for travel to customer locations.
• Ability to work in small spaces and at heights.

Responsibilities

• Install high-speed broadband, Wi-Fi, and voice services at customer locations.
• Provide best-in-class customer service during installations.
• Troubleshoot and activate customer technology solutions.

Skills

Flexible schedule

Valid state driver's license

Physical ability to lift up to 60 lbs

Knowledge of wire and cable colors

Job description

This is your chance to make your mark. Introducing our customers to the world’s most robust network all while delivering best-in-class service. You’re the key to elevating the customer experience, providing seamless installation and activation of our state‑of‑the‑art technology. And you’ll get the satisfaction of helping others and connecting our customers to what matters most to them every day.

As an Installation Technician, you’ll work independently at our customer’s homes and businesses as a trusted expert, installing the latest technology for high‑speed broadband, Wi‑Fi, and voice services. You’ll have the opportunity to meet new people every day while solving problems and being rewarded for doing great work. Whether you’re putting in a new line, climbing a ladder or simply plugging in and activating a wifi network, one thing is true, no two days will be the same.

Our Installation Technicians earn between $17.26 and $31.00 an hour. Our average starting salary is $35,906 per year. Not to mention all the other amazing rewards that working at AT&T offers.

Want to be considered?

• Work a flexible schedule, including evenings and weekends
• Possess a valid state driver’s license
• Lift and move up‑to 60 lbs – some of our ladders weigh 50‑60 lbs
• Weigh less than 325 lbs, required for ladder safety
• At times work in small spaces or aloft (up to 28 ft.)
• Be available for overtime, emergency call outs and holiday work
• Identify wire and cable colors
• Qualify on pre‑employment assessment

Joining our team comes with amazing perks and benefits:

• Medical/Dental/Vision coverage
• 401(k) plan
• Tuition reimbursement program
• Paid Time off and holidays; employees may qualify for one week of PTO after 6 months and two weeks after the first year. Includes at least 6 company‑designated holidays and additional PTO depending on bargaining group.
• Paid Parental Leave
• Paid Caregiver Leave
• Additional sick leave beyond what state and local law require may be available but is unprotected
• Adoption Reimbursement
• Disability Benefits (short term and long term)
• Life and Accidental Death Insurance
• Supplemental benefit programs: critical illness/accident hospital indemnity/group legal
• Employee Assistance Programs (EAP)
• Extensive employee wellness programs
• Employee discounts up to 50% off on eligible AT&T mobility plans and accessories, AT&T internet (and fiber where available) and AT&T phone

We provide extensive training and the resources you need in a collaborative and dynamic team environment, built for your success. You’ll have the opportunity to continue to learn and grow with ongoing paid training, leading you to exciting career paths.

Weekly Hours: 40

Time Type: Regular

Location: Gastonia, North Carolina

It is the policy of AT&T to provide equal employment opportunity (EEO) to all persons regardless of age, color, national origin, citizenship status, physical or mental disability, race, religion, creed, gender, sex, sexual orientation, gender identity and/or expression, genetic information, marital status, status with regard to public assistance, veteran status, or any other characteristic protected by federal, state or local law. In addition, AT&T will provide reasonable accommodations for qualified individuals with disabilities. AT&T is a fair chance employer and does not initiate a background check until an offer is made.