Installation Technician

Butler Durrell Security; Wildwood (MO); On-site; USD 42,000 - 60,000; Full time

Job summary

Butler Durrell Security in Wildwood, MO is seeking an Installation Technician to work on a mix of residential and commercial alarm systems. You’ll wire, program, and test panels, troubleshoot connectivity issues, and ensure installations meet company standards.

The role emphasizes clean wiring, clear client communication, and a collaborative team environment within a small crew. Prior security or electronics training is a plus, but a high school diploma is required.

Qualifications

• Strong troubleshooting skills for diagnosing and resolving system and connectivity issues.
• Solid communication and customer service skills to clearly explain system functions and interact professionally with clients.
• Focus on customer satisfaction, ensuring installations meet client expectations and company standards.
• Organizational skills and reliability in managing installation tasks.
• Basic knowledge of networking concepts, and comfort using hand and power tools.
• High school diploma or equivalent required; technical training or certifications in security, electronics, or low-voltage installation are a plus.

Skills

Troubleshooting

Communication

Customer service

Organization

Networking basics

Hand and power tools

Education

High school diploma

Technical training or certifications in security/electronics/low-voltage

Tools

Hand and power tools

Job description

Company Description Butler Durrell Security is a second-generation, family-owned security alarm company based in Wildwood, MO, serving residential and commercial customers throughout the area. We’ve built our reputation on doing installations right the first time and treating our team like the skilled tradespeople they are — not just a number.

Role Description: As an Installation Technician here, you’ll work on a mix of residential and commercial accounts, giving you variety in the field instead of the same job site every day. We’re a small, tight-knit crew (under 10 people), so your work is visible and your input matters. If you take pride in clean wiring, solid programming, and a job done right — this is the kind of company where that gets noticed and rewarded.

Qualifications

• Candidates should possess strong troubleshooting skills for diagnosing and resolving system and connectivity issues.
• Candidates should possess solid communication and customer service skills to clearly explain system functions and interact professionally with clients.
• Candidates should possess a focus on customer Satisfaction, ensuring installations meet client expectations and company standards.
• Organization
• Basic knowledge of networking concepts, and comfort using hand and power tools.
• High school diploma or equivalent required; technical training or certifications in security, electronics, or low-voltage installation are a plus.