Installation Technician

Johnson Controls Security Products; Memphis (TN); On-site; USD 42,000 - 65,000; Full time

Job summary

Johnson Controls Security Products is seeking a full-time Installation Technician based in Memphis, TN. You will install, configure, and test access control, video surveillance, and intrusion systems, running cabling, mounting hardware, and configuring control panels.

The role requires reading technical drawings, collaborating with project managers and technicians, and ensuring safety and quality standards while delivering reliable installations on schedule.

Qualifications

• Strong technical troubleshooting skills for electronic security systems.
• Cabling: running, terminating, labeling, organizing low-voltage wiring.
• Effective communication with team members, contractors, and customers.
• Customer service and on-site professionalism and responsiveness.

Responsibilities

• Install, configure, and test security systems (access control, CCTV, intrusion).
• Run and terminate cabling and mount devices and hardware.
• Set up control panels and network connections; verify system functionality.
• Explain system operation to end users and provide on-site support.

Skills

Troubleshooting

Low-voltage cabling

Communication

Customer service

Education

High school diploma or equivalent

Electronics/low-voltage certification

Tools

Power tools

Test equipment

Basic networking

Job description

Company Description

Johnson Controls Security Products combines advanced technology with deep industry insights to deliver access control, video surveillance, and intrusion security solutions that address current challenges and prepare organizations for the future. As part of Johnson Controls, a global leader in smart buildings, the company focuses on creating safe, healthy, and sustainable spaces. With a team of 100,000 experts in more than 150 countries, Johnson Controls offers the world’s largest portfolio of building technologies, software, and service solutions. The security products division works with trusted brands and partners to provide reliable, high-performance systems for diverse environments. Prospective team members join an organization committed to innovation, customer success, and continuous improvement.

Role Description

This full-time, on-site Installation Technician role is based in Memphis, TN. The Installation Technician is responsible for installing, configuring, and testing security systems, including access control, video surveillance, and intrusion detection equipment, in accordance with company standards and customer requirements. Day-to-day tasks include running and terminating cabling, mounting devices and hardware, setting up control panels and network connections, and verifying system functionality through diagnostics and testing. The role involves reading and interpreting technical drawings and documentation, collaborating with project managers and other technicians, and ensuring that all work complies with safety regulations and quality guidelines. The Installation Technician also provides on-site customer support, explains system operation to end users, and contributes to high levels of customer satisfaction by delivering clean, reliable installations on schedule.

Qualifications

• Candidates should possess strong technical skills in troubleshooting and problem-solving for electronic security systems.


• Candidates should possess cabling skills, including running, terminating, labeling, and organizing low-voltage wiring.


• Candidates should possess effective communication skills for working with team members, contractors, and customers.


• Candidates should possess customer service and customer satisfaction skills, with a focus on professionalism and responsiveness on-site.


• Additional beneficial qualifications include familiarity with access control and CCTV equipment, basic networking knowledge, and experience with power tools and test equipment.


• High school diploma or equivalent is required; technical certification or vocational training in electronics, low-voltage systems, or related fields is preferred.


• Ability to work on-site in Memphis, TN, lift and carry equipment, climb ladders, and adhere to safety protocols is required.


• Valid driver’s license and the ability to travel locally to customer locations as needed.