Installation Technician

att; Madison (WI); On-site; USD 52,811 - 60,000; Full time

Benefits offered by this job

Medical/Dental/Vision

401(k) plan

Tuition reimbursement

Paid Time off

Sick leave

Parental Leave

Adoption Reimbursement

Disability Benefits

Life Insurance

Employee discounts

Job summary

AT&T is hiring Installation Technicians in Madison, Wisconsin. You will independently install and activate high‑speed broadband, Wi‑Fi, and voice services at customer homes and businesses.

You’ll meet new people daily, troubleshoot, and deliver exceptional service, with paid training and opportunities for career growth. The role requires a valid driver's license, ability to lift up to 60 lbs, and flexibility to work evenings, weekends, and overtime.

Qualifications

• High School Diploma or GED required.
• Valid state driver’s license.
• Able to lift up to 60 lbs and work at heights as needed.
• Willing to work evenings, weekends, overtime.

Responsibilities

• Install and activate high-speed broadband, Wi-Fi, and voice services at customer sites.
• Meet new people daily and deliver best-in-class service.
• Identify wire and cable colors and ensure proper network setup.
• Provide ongoing paid training and grow with the team.

Skills

Flexibility

Physical stamina

Customer service

Problem solving

Education

High School Diploma or GED

Job description

$10,000.00 Sign on Bonus currently available**. (Not applicable to internal or rehire employees.)

This is your chance to make your mark. Introducing our customers to the world’s most robust network all while delivering best-in-class service. You’re the key to elevating the customer experience, providing seamless installation and activation of our state-of-the-art technology. And you’ll get the satisfaction of helping others and connecting our customers to what matters most to them every day. #connectourcustomers

Our Installation Technicians earn between $25.39 and $32.21 hourly. With our amazing wage opportunities, our average starting earnings begin at $52,806 per year. Individual starting salary within this range may depend on geography, experience, expertise, and education/training.

Joining our team comes with amazing perks and benefits:

• Medical/Dental/Vision coverage
• 401(k) plan
• Tuition reimbursement program
• Paid Time off and holidays (With some exceptions bargained employees qualify for one week of PTO after 6 months of service and 2 weeks after the first year). At least 6 company designated holidays and additional PTO (based on bargaining group to which you are hired.
• Sick leave
• Paid Parental Leave
• Adoption Reimbursement
• Disability Benefits (short term and long term)
• Life and Accidental Death Insurance
• Supplemental benefit programs: critical illness, accident hospital indemnity/group legal
• Employee Assistance Programs (EAP)
• Employee discounts up to 50% off on eligible AT&T mobility plans and accessories, AT&T internet (and fiber where available) and AT&T phone

What’s a typical day like? You’ll work independently at our customer’s homes and businesses as a trusted expert, installing the latest technology for high-speed broadband, Wi-Fi, and voice services. You’ll have the opportunity to meet new people every day while solving problems and being rewarded for doing great work. Whether you’re putting in a new line, climbing a ladder or simply plugging in and activating a wifi network, one thing is true, no two days will be the same.

Want to be considered? You’ll need to:

• Work a flexible schedule, including evenings andweekends.
• Possess a valid state driver’slicense.
• Lift and move up-to 60 lbs – some of our ladders weigh 50-60 lbs
• Weigh less than 325lbs., required for laddersafety.
• At times work in smallspaces or aloft (up to 28 ft.)
• Be available for overtime, emergency callouts and holidaywork.
• Identify wire and cablecolors.
• Qualify on pre-employmentassessments.
• Have a High School Diploma or GED

Interested? We provide extensive training and the resources you need in a collaborative and dynamic team environment, built for your success. You’ll have the opportunity to continue to learn and grow with ongoing paid training, leading you to exciting career paths.

If you are considering jobs like Maintenance Technician, Cable Installation Technician, Fiber Technician, Facility Technician or Telecommunications Technician, this career move would be a great fit!

**Sign-on bonus is paid out as follows:
Payout Schedule:

• $ 1,000 after completion of ninety (90) days of service(Employee must have no COBC violations and no written disciplinary actions)
• $ 1,500 after completion of six (6) months of service(Employee must have no COBC violations and no written disciplinary actions)
• $ 2,500 after completion of one (1) year of service(Employee must have no COBC violations and no written disciplinary actions
• $ 2,500 after completion of eighteen (18) months of service(Employee must have no COBC violations and no written disciplinary actions
• $ 2,500 after completion of two (2) years of service(Employee must have no COBC violations and no written disciplinary actions

Weekly Hours: 40

Time Type: Regular

Location: Madison, Wisconsin

It is the policy of AT&T to provide equal employment opportunity (EEO) to all persons regardless of age, color, national origin, citizenship status, physical or mental disability, race, religion, creed, gender, sex, sexual orientation, gender identity and/or expression, genetic information, marital status, status with regard to public assistance, veteran status, or any other characteristic protected by federal, state or local law. In addition, AT&T will provide reasonable accommodations for qualified individuals with disabilities. AT&T is a fair chance employer and does not initiate a background check until an offer is made.