Installation Technician

AT&T Services, Inc.; Los Angeles (CA); On-site; USD 30,000 - 49,000; Full time

Benefits offered by this job

Medical/Dental/Vision coverage

401(k) plan

Tuition reimbursement program

Paid Time off and holidays

Sick leave

Paid Parental Leave

Adoption Reimbursement

Disability Benefits

Life and Accidental Death Insurance

Supplemental benefit programs

Employee discounts up to 50% off on AT

AT&T mobility plans and accessories

Job summary

AT&T inc. is seeking Installation Technicians to join our team in Wilmington, California. You will install high-speed broadband, Wi-Fi, and voice services at customers’ homes and businesses, delivering expert setup and activation while ensuring a positive customer experience.

You’ll work a flexible schedule including evenings and weekends, lift up to 60 lbs, and travel to customer sites daily. A valid state driver’s license and high school diploma or GED are required.

Qualifications

• Flexible schedule, including evenings and weekends.
• Possess a valid state driver’s license.
• Lift and move up to 60 lbs.
• Weigh less than 325 lbs., required for ladder safety.
• Occasionally work in small spaces or aloft (up to 28 ft).
• Be available for overtime, emergency callouts and holiday work.
• Identify wire and cable colors.
• Qualify on pre-employment assessments.

Responsibilities

• Install high-speed broadband, Wi‑Fi, and voice services at customer sites.
• Meet new customers daily and troubleshoot issues during installation.
• Activate and verify service performance and connectivity.

Skills

Valid driver’s license

Education

High School Diploma or GED

Job description

Job Description - External This is your chance to make your mark. Introducing our customers to the world’s most robust network all while delivering best-in-class service. You’re the key to elevating the customer experience, providing seamless installation and activation of our state-of-the-art technology. And you’ll get the satisfaction of helping others and connecting our customers to what matters most to them every day. #connectourcustomers

Our Installation Technicians earn between $21.97 and $35.65 hourly. With our amazing wage opportunities, our average starting earnings begin at $58,824 per year. Individual starting salary within this range may depend on geography, experience, expertise, and education/training.

Joining our team comes with amazing perks and benefits:

• Medical/Dental/Vision coverage
• 401(k) plan
• Tuition reimbursement program
• Paid Time off and holidays (With some exceptions bargained employees qualify for one week of PTO after 6 months of service and 2 weeks after the first year). At least 6 company designated holidays and additional PTO (based on bargaining group to which you are hired.
• Sick leave
• Paid Parental Leave
• Adoption Reimbursement
• Disability Benefits (short term and long term)
• Life and Accidental Death Insurance
• Supplemental benefit programs: critical illness, accident hospital indemnity/group legal Employee Assistance Programs (EAP)
• Employee discounts up to 50% off on eligible AT&T mobility plans and accessories, AT&T internet (and fiber where available) and AT&T.

What’s a typical day like?

You’ll work independently at our customer’s homes and businesses as a trusted expert, installing the latest technology for high-speed broadband, Wi‑Fi, and voice services. You’ll have the opportunity to meet new people every day while solving problems and being rewarded for doing great work. Whether you’re putting in a new line, climbing a ladder or simply plugging in and activating a Wi‑Fi network, one thing is true, no two days will be the same.

You’ll need to:

• Work a flexible schedule, including evenings and weekends.
• Possess a valid state driver’s license.
• Lift and move up-to 60 lbs. – some of our ladders weigh 50-60 lbs.
• Weigh less than 325 lbs., required for ladder safety.
• At times work in small spaces or aloft (up to 28 ft.)
• Be available for overtime, emergency callouts and holiday work.
• Identify wire and cable colors.
• Qualify on pre-employment assessments.
• Have a High School Diploma or GED

Relevant Material Job Duties for which Criminal History may have a direct adverse, and negative relationship potentially resulting in the withdrawal of the Conditional Offer of Employment Contact with Customers/Candidates/Clients Safety Sensitivity (Vehicle/Tool/Machine Operation - if applicable) Handling/Proximity to Sensitive Information

Weekly Hours: 40 Time Type: Regular Location: Wilmington, California

AT&T and its subsidiaries are committed to equal employment opportunity. All hiring, promotion, and other employment decisions remain merit-based and free from discrimination on the basis of race, color, religion, religious creed, national origin, ancestry, age, sex, sexual orientation, gender, gender identity, gender expression, physical disability, mental disability, pregnancy, medical condition, genetic information, marital status, citizenship status, military status, veteran status, or any other characteristic protected by federal, state, or local laws. In addition, AT&T will provide reasonable accommodations to qualified individuals with disabilities. AT&T is a fair chance employer and does not initiate a background check until an offer is made.

Candidates with arrest or convictions records will be considered for employment in accordance with the Los Angeles County Fair Chance Ordinance for Employers, the Los Angeles Fair Chance Initiative for Hiring Ordinance, and the California Fair Chance Act.

We are pioneers of making connections and have been ever since Alexander Graham Bell invented the telephone and founded our company. That was nearly 150 years ago, and we haven’t stopped innovating since. At our core, we help bring families, communities, and businesses together with the products and services they need to thrive every day. From the widespread and growing availability of 5G and Fiber to working on things we once only dreamed of—at AT&T, we create connections that change the world.