Installation Technician

AT&T; Hendersonville (NC); On-site; USD 36,000 - 64,000; Full time

Benefits offered by this job

Health benefits

401(k) plan

Tuition reimbursement

Paid time off

Job summary

AT&T is seeking an Installation Technician to connect customers to high-speed broadband, Wi‑Fi and voice services in homes and small businesses. You will install the latest technology, activate services and ensure a smooth handoff to customers.

This role requires a valid driver''s license, the ability to lift up to 60 lbs, and the flexibility to work evenings, weekends, and overtime as needed. You will meet new people daily while delivering great service and solving problems on-site.

Qualifications

• Valid driver''s license required.
• Ability to lift up to 60 lbs.
• Willingness to work flexible schedule including evenings and weekends.
• Comfort with ladders and climbing to install and activate equipment.

Responsibilities

• Install and activate broadband, Wi‑Fi and voice services at customer sites.
• Provide high-quality, friendly customer service.
• Troubleshoot and resolve simple issues during installation.
• Identify wire and cable colors and ensure correct connections.
• Follow safety protocols and ladder safety guidelines.
• Meet customers and explain product features and benefits.

Skills

Valid driver's license

Willing to lift up to 60 lbs

Customer service

Problem solving

Job description

$5,000.00 Sign on Bonus currently available**. (Not applicable to internal or rehire employees.) This is your chance to make your mark. Introducing our customers to the world’s most robust network all while delivering best-in-class service. You’re the key to elevating the customer experience, providing seamless installation and activation of our state-of-the-art technology. And you’ll get the satisfaction of helping others and connecting our customers to what matters most to them every day. As an Installation Technician, you’ll work independently at our customer’s homes and businesses as a trusted expert, installing the latest technology for high-speed broadband, Wi-Fi, and voice services. You’ll have the opportunity to meet new people every day while solving problems and being rewarded for doing great work. Whether you’re putting in a new line, climbing a ladder or simply plugging in and activating a wifi network, one thing is true, no two days will be the same. Our Installation Technicians earn between $17.26 and $31.00 an hour. Our average starting salary is $35,906 per year. Not to mention all the other amazing rewards that working at AT&T offers.

Responsibilities

• Work a flexible schedule, including evenings and weekends
• Possess a valid state driver’s license
• Lift and move up-to 60 lbs – some of our ladders weigh 50-60 lbs
• Weigh less than 325 lbs., required for ladder safety
• At times work in small spaces or aloft (up to 28 ft.)
• Be available for overtime, emergency call outs and holiday work
• Identify wire and cable colors
• Qualify on pre-employment assessment

Benefits

• Medical/Dental/Vision coverage
• 401(k) plan
• Tuition reimbursement program
• Paid Time off and holidays (With some exceptions bargained employees qualify for one week of PTO after 6 months of service and 2 weeks after the first year). At least 6 company designated holidays and additional PTO (based on bargaining group to which you are hired. Paid Parental Leave Paid Caregiver Leave Additional sick leave beyond what state and local law require may be available but is unprotected Adoption Reimbursement Disability Benefits (short term and long term) Life and Accidental Death Insurance Supplemental benefit programs: critical illness/accident hospital indemnity/group legal Employee Assistance Programs (EAP) Extensive employee wellness programs Employee discounts up to 50% off on eligible AT&T mobility plans and accessories, AT&T internet (and fiber where available) and AT&T phone

Sign-on Bonus Schedule

• $ 1,000 after completion of ninety (90) days of service (Employee must have no COBC violations and no written disciplinary actions)
• $ 1,500 after completion of six (6) months of service (Employee must have no COBC violations and no written disciplinary actions)
• $ 2,500 after completion of one (1) year of service (Employee must have no COBC violations and no written disciplinary actions)

Weekly Hours: 40 Time Type: Regular

Location: Asheville, North Carolina, Canton, North Carolina, Hendersonville, North Carolina

AT&T and its subsidiaries are committed to equal employment opportunity. All hiring, promotion, and other employment decisions remain merit-based and free from discrimination on the basis of race, color, religion, religious creed, national origin, ancestry, age, sex, sexual orientation, gender, gender identity, gender expression, physical disability, mental disability, pregnancy, medical condition, genetic information, marital status, citizenship status, military status, veteran status, or any other characteristic protected by federal, state, or local laws. In addition, AT&T will provide reasonable accommodations to qualified individuals with disabilities. AT&T is a fair chance employer and does not initiate a background check until an offer is made.

We are pioneers of making connections and have been ever since Alexander Graham Bell invented the telephone and founded our company. That was nearly 150 years ago, and we haven’t stopped innovating since. At our core, we help bring families, communities, and businesses together with the products and services they need to thrive every day. From the widespread and growing availability of 5G and Fiber to working on things we once only dreamed of—at AT&T, we create connections that change the world.