Installation Technician

Cricket Wireless LLC.; Gastonia (NC); On-site; USD 36,000 - 64,000; Full time

Benefits offered by this job

Medical benefits

401(k)

Paid time off

Tuition reimbursement

Paid parental leave

Job summary

AT&T in Gastonia, North Carolina is seeking Installation Technicians to install and activate high‑speed broadband, Wi‑Fi and voice services at customers’ homes and businesses. You’ll work independently as a trusted expert, meeting new people and solving problems in a dynamic field role.

The role offers competitive pay, comprehensive benefits, and extensive paid training. Requires a valid driver’s license, ability to lift up to 60 lbs, and flexibility to work evenings, weekends, and overtime.

Qualifications

• Valid state driver’s license.
• Ability to lift up to 60 lbs.
• Willing to work flexible schedule including evenings and weekends.
• Identify wire and cable colors.
• Willing to travel to customer sites.

Responsibilities

• Install and activate broadband, Wi‑Fi, and voice services at customer locations.
• Work independently at customers' homes and businesses.
• Troubleshoot and resolve installation issues.
• Provide excellent customer service and education.

Skills

Driver's license

Lifting up to 60 lbs

Evenings & weekends

Ladder/climbing up to 28 ft

Identify wire colors

Job description

This is your chance to make your mark. Introducing our customers to the world’s most robust network all while delivering best-in-class service. You’re the key to elevating the customer experience, providing seamless installation and activation of our state‑of-the‑art technology. And you’ll get the satisfaction of helping others and connecting our customers to what matters most to them every day. As an Installation Technician, you’ll work independently at our customer’s homes and businesses as a trusted expert, installing the latest technology for high‑speed broadband, Wi‑Fi, and voice services. You’ll have the opportunity to meet new people every day while solving problems and being rewarded for doing great work. Whether you’re putting in a new line, climbing a ladder or simply plugging in and activating a wifi network, one thing is true, no two days will be the same. Our Installation Technicians earn between $17.26 and $31.00 an hour. Our average starting salary is $35,906 per year. Not to mention all the other amazing rewards that working at AT&T offers. Want to be considered? You’ll need to:

You’ll need to:

• Work a flexible schedule, including evenings and weekends
• Possess a valid state driver’s license
• Lift and move up‑to 60 lbs – some of our ladders weigh 50‑60 lbs
• Weigh less than 325 lbs., required for ladder safety
• At times work in small spaces or aloft (up to 28 ft.)
• Be available for overtime, emergency call outs and holiday work
• Identify wire and cable colors
• Qualify on pre‑employment assessment

Joining our team comes with amazing perks and benefits:

• Medical/Dental/Vision coverage
• 401(k) plan
• Tuition reimbursement program
• Paid Time off and holidays (With some exceptions bargained employees qualify for one week of PTO after 6 months of service and 2 weeks after the first year).
• At least 6 company designated holidays and additional PTO (based on bargaining group to which you are hired).
• Paid Parental Leave
• Paid Caregiver Leave
• Additional sick leave beyond what state and local law require may be available but is unprotected
• Adoption Reimbursement
• Disability Benefits (short term and long term)
• Life and Accidental Death Insurance
• Supplemental benefit programs: critical illness/accident hospital indemnity/group legal
• Employee Assistance Programs (EAP)
• Extensive employee wellness programs
• Employee discounts up to 50% off on eligible AT&T mobility plans and accessories, AT&T internet (and fiber where available) and AT&T phone

Interested? We provide extensive training and the resources you need in a collaborative and dynamic team environment, built for your success. You’ll have the opportunity to continue to learn and grow with ongoing paid training, leading you to exciting career paths. If you are considering jobs like Maintenance Technician, Cable Installation Technician, Fiber Technician, Facility Technician or Telecommunications Technician, this career move would be a great fit! Ready to take your career on the road to success?

Weekly Hours: 40 Time Type: Regular Location: Gastonia, North Carolina

AT&T and its subsidiaries are committed to equal employment opportunity. All hiring, promotion, and other employment decisions remain merit-based and free from discrimination on the basis of race, color, religion, religious creed, national origin, ancestry, age, sex, sexual orientation, gender, gender identity, gender expression, physical disability, mental disability, pregnancy, medical condition, genetic information, marital status, citizenship status, military status, veteran status, or any other characteristic protected by federal, state, or local laws. In addition, AT&T will provide reasonable accommodations to qualified individuals with disabilities. AT&T is a fair chance employer and does not initiate a background check until an offer is made.

We are pioneers of making connections and have been ever since Alexander Graham Bell invented the telephone and founded our company. That was nearly 150 years ago, and we haven’t stopped innovating since. At our core, we help bring families, communities, and businesses together with the products and services they need to thrive every day. From the widespread and growing availability of 5G and Fiber to working on things we once only dreamed of at AT&T, we create connections that change the world.