Installation Technician

Zeus Fire and Security; Knoxville (TN); On-site; USD 42,000 - 60,000; Full time

Job summary

Zeus Fire and Security in Knoxville, TN is seeking an Installation Technician to install, configure, service, troubleshoot and repair low voltage systems including Fire Alarms, Access Control, CCTV, Nurse Calls, and Intercoms. You will be a role model, delivering legendary service to our customers.

Responsibilities include start-up and commissioning of new installations, diagnosing system issues, communicating progress to project leads, compiling detailed reports, and supporting emergency

Qualifications

• High School Diploma or equivalent.
• College degree or related coursework preferred.
• Valid Driver’s License and Tennessee Alarm System Contractor License (state requirements include drug screen, background check and fingerprinting)
• NICET Certification (optional)
• 1 year of industry related experience preferred but not required.
• Knowledge of low voltage systems including Fire Alarms, Access Control, CCTV, Nurse Calls and Intercoms.
• Technical and computer skills required.
• Effective written and oral communication skills.

Responsibilities

• Install, configure, service, troubleshoot and repair low voltage systems.
• Program, start-up, troubleshoot and Commission new system installations.
• Communicate project status with project lead and client.
• Assist with installation projects under supervision.
• Review design documents for installation accuracy.
• Perform inspections to ensure alarms are installed and working per code.
• Complete detailed project reports.
• Respond to emergency service calls.
• Maintain strong written and oral communication.
• Possess timely attendance and be available on-site.
• Work rotating on-call schedule as needed.

Skills

Effective communication

Technical and computer skills

Problem solving

Education

High School Diploma or equivalent

College degree related preferred

Tools

General software basics

Job description

An Installation Technician is responsible for installing, configuring, servicing, troubleshooting, and repairing low voltage systems, including but not limited to Fire Alarms, Access Control Systems, CCTV, Nurse Calls, and Intercom systems. The Technician must be a role model to the organization with regards to integrity, commitment to results, inspiring teamwork and building on our strong culture of employee recognition while delivering legendary service to our customers, both internal and external.

Key Responsibilities

• Program, start-up, troubleshoot and commission new system installation.
• Performs basic point-to-point troubleshooting on Fire Alarms, Access Control Systems, CCTV, Nurse Calls and Intercom systems and other systems, as required.
• Clearly communicate with project lead and client on project status, challenges, and completion dates.
• Assist with installation projects, with direction for a successful installation.
• Identify installation or system issues to project lead.
• Review contract and design documents related to the project for accuracy prior to installation of system.
• Perform inspections to ensure alarms are installed and working according to code.
• Complete detailed project reports.
• Respond to emergency service calls.
• Maintains strong written and effective oral communication skills for both internal and external clients.
• Demonstrates attention to detail to ensure successful resolution to customer requirements in a timely and cost-effective manner.
• Shift times may vary based on assignments made by the SPM or GM.
• Can be required to works a rotating on-call schedule.
• Required to have prompt, regular attendance in-person and be available to work on-site, in-person during regular business hours and as needed.
• Performs other duties as assigned.

Qualifications

• High School Diploma or equivalent
• College graduates with a related degree or equivalent college coursework, preferred.
• Valid Driver’s License
• Tennessee Alarm System Contractor License (must pass state requirements to obtain, including drug screen, background check and fingerprinting)
• NICET Certification, optional.
• 1 year of industry related experience preferred, but not required.
• Knowledge of low voltage systems, including but not limited to Fire Alarms, Access Control Systems, CCTV, Nurse Calls, and Intercom systems.
• Possess both technical and computer skills.
• Effective communication skills, both written and oral.

Work Requirements

• Position requires climbing ladders, frequent walking, stooping, crawling, pushing, balancing, lifting of more than 75 lbs. and operating heavy equipment.
• Works in confined areas, stockroom, closets, etc. above and below ground level.
• Ability to travel with a crew and ride a company provided vehicle.

EEOC Statement

Gallaher provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.