Installation Techncian

ASSA ABLOY Global Solutions; Austell (GA); On-site; USD 42,000 - 65,000; Full time

Benefits offered by this job

Health insurance

Dental plan

Vision plan

401(k) with company matching

Disability insurance

Life insurance

PTO 15 days

11 paid holidays

Job summary

ASSA ABLOY Global Solutions is seeking an Installation Technician to diagnose, repair, and upgrade a variety of sliding, swinging, and rotating doors on customer sites. You will ensure safety, quality workmanship, and strong customer satisfaction through professional service.

The role requires 3–5 years in related fields, AAADM certification within six months, a valid driver’s license, and a commitment to teamwork and safety. On‑site work with some on‑call rotations strengthens service delivery.

Qualifications

• 3–5 years of direct industry experience in storefronts, glazing, doors, aluminum frames, electrical, glass or related fields.
• AAADM certification within six months of employment and ongoing maintenance.
• Mechanical aptitude with experience repairing electro‑mechanical devices.
• Knowledge of basic electrical circuits and low‑voltage wiring (access control systems a plus).
• Valid driver’s license and clean driving record.
• High commitment to safety, customer satisfaction, and teamwork.

Responsibilities

• Perform service and installation following manufacturers’ procedures and specifications.
• Document time spent and provide detailed notes on problems and inefficiencies at job sites.
• Work safely to prevent accidents for self, team, contractors, and the public.
• Wear and maintain required personal protective equipment.
• Perform planned maintenance, break‑fix repairs, and upgrades of automated doors at customer sites.
• Diagnose and troubleshoot electro‑mechanical devices and relay logic.
• Work with aluminum frames, glazing materials, hardware, and low‑voltage wiring.
• Maintain professional communication with customers and contractors at all times.
• Participate in training programs and on‑call rotations after certification.

Skills

Mechanical aptitude

Teamwork

Customer service

Education

AAADM certification

Tools

Power tools

Job description

Installation Technician

As an Installation Technician, you’ll play a critical role in delivering exceptional service and reliable door solutions to our customers. You will diagnose, troubleshoot, repair, and upgrade a variety of sliding, swinging, and rotating doors while ensuring excellent customer satisfaction.

Key Responsibilities

• Perform service and installation in accordance with manufacturers’ recommended installation procedures and specifications.
• Document time spent and complete proper documentation detailing any problems, shortages and inefficiencies in job-site conditions.
• Perform all work in a safe manner for prevention of accidents to themselves, co-workers, contractors on‑site and the general public and property of all concerned.
• Wear and maintain any/all personal protection equipment when necessary.
• Perform planned maintenance, break‑fix repair, and upgrades of automated pedestrian doors at customer locations.
• Diagnose and troubleshoot issues involving electro‑mechanical devices, electrical circuits, and relay logic.
• Work with aluminum frames, glazing materials, hardware, and low‑voltage wiring.
• Maintain professional communication with customers, end‑users, and contractors, providing exceptional service at every interaction.
• Participate in training programs.
• Participate in on‑call rotations after certification and training.

Safety

Perform physically demanding tasks, including lifting, positioning, and installing door components weighing up to 110 pounds (with lifting aids) on an occasional basis, climbing ladders, kneeling, driving and working in various positions as required.

What You Will Need

• 3‑5 years of experience in direct industry, storefront, glazing, doors, aluminum frames, electrical, glass, automatic doors, hardware, or related fields.
• Minimum age requirement of 21 due to job‑related responsibilities.
• Ability to successfully obtain AAADM certification within six (6) months of employment and maintain certification as required.
• Mechanical aptitude with experience repairing electro‑mechanical devices.
• Knowledge of basic electrical circuits and low‑voltage (120V) wiring (access control systems a plus).
• Experience in glazing, storefronts, aluminum frames, and hardware (preferred).
• Valid driver’s license and good driving record.
• High commitment to safety, customer satisfaction, and teamwork.
• Ability to lift, bend, and use power tools effectively.

What We Offer

• Health, dental, and vision plans.
• 401(k) with company matching.
• Short‑ and long‑term disability, life, and accidental insurance.
• 15 PTO days and 11 paid holidays.

Work‑Life Balance

• On‑call responsibilities only after adequate training.

Ongoing Training & Recognition

• Continuous learning opportunities, including AAADM certification.
• Length of Service awards to celebrate milestones.

Our Commitment to Diversity & Inclusion

ASSA ABLOY fosters a workplace where everyone feels valued, respected, and included. We celebrate diversity and strive for equity in all aspects of our organization, innovating and creating solutions that serve our global community.