Installation Tech IV

TrueNet Communications, a 1Finity Company; Columbia (SC); On-site; USD 42,000 - 62,000; Full time

Job summary

TrueNet Communications, a 1Finity Company, seeks an Installation Technician to perform structured cabling and installation of voice and data systems, networks, and wireless. The role involves project execution, coordination with customers, and ensuring quality and safety.

Required is a high school diploma or GED with telecom experience; proficient in MS Office and Windows, able to travel as needed and pass background checks. This is a full-time on-site position in Columbia, SC.

Qualifications

• High school diploma or GED required; technical training preferred.
• Minimum across related telecommunications experience and training.
• Ability to work independently and within a team, with attention to safety.

Responsibilities

• Install and maintain telecommunication systems and equipment.
• Perform installations, maintenance, and engineering for projects.
• Coordinate tasks and supervise crew to ensure quality and safety.
• Interface with customers and vendors; prepare final paperwork.

Skills

Structured cabling

Telecom installation

Problem solving

Microsoft Office

Windows-based PCs

Education

High school diploma or GED

Vocational/Technical school desired

Tools

Microsoft Office

Windows OS

Job description

The Installation Technician is responsible for structured cabling, installation of total integrated voice and data systems, networks, and wireless. (This is meant to be a guide. Duties may vary dependent upon management.)

Essential Position Functions

• Has technical proficiency of structured cabling, installation of total integrated voice and data systems, key system, networks, and wireless.
• Completes any additions, removals, changes, upgrades and maintenance to service contracts.
• Performs installations and maintenance of equipment.
• Performs engineering of new projects.
• Performs installation and maintenance of equipment installations, central office equipment including iron work, AC, transport equipment, and all infrastructures. Occasionally performs outside plant installation.
• Manages inventory of assigned tools.
• Ensures that all assigned tools are current on calibration.
• Submits ECR or Red Line for any change that would alter the work items, assignments, and/or specifications.
• Is proficient in writing and presenting a method of procedure for customer approval.
• Stages all equipment and inventorying material for accuracy.
• Assigns specific tasks to subordinates and monitors their work ethics for efficiency, quality, and safety.
• Is responsible for the accuracy in the installation of each and all types of equipment installed.
• Performs a test for completeness or wiring to ensure all is installed correctly.
• Coordinates the timely procedures of doing a power cut with the customer within the maintenance window.
• Ensures the accuracy of all final paperwork required and turned over to the customer in a timely manner.
• Ensures the start and completion of each project, which must result in a quality, on-time, profitable product presented to the customer.
• Completes quality assurance procedures and checks the final products for errors.
• Ensures the safety, quality, and efficiencies of the crew.
• Interfaces with customer contacts on projects and work orders.
• Interfaces with the end user (contact person) and coordinates with other vendors for each project when required by the customer.
• Provides technical support for customer contacts and technicians on request.
• Attends project planning and progress meetings with or without the customer contacts assigned.
• Understands, adheres to, and promotes the Environmental, Health & Safety policies of all Telecommunication standards.
• Other duties as required.

Additional Expectations

• Construction work is project-driven and may vary in availability based on client demand and workload. When role-specific assignments are not available, employees may be required to perform other related duties within the construction or telecommunications field, such as ground support, site preparation, equipment maintenance, warehouse support, or assisting with other company projects as assigned.

Education and/or Experience

• High school diploma or GED required.
• Vocational/Technical Business School desired.
• Minimum of 6 years telecommunication training and/or experience.
• Must have demonstrated proficiency and profitability at the Technician III level.
• Must have exceptional ability in the telephony that is outside the general parameters of installation and technical expertise.
• Ability to think critically and problem solve.
• Must be able to handle confidential/sensitive information with discretion and good judgment.
• Must be mechanically inclined and have a strong mechanical aptitude.
• Must have intermediate Microsoft Office (Word, Excel, Outlook) skills.
• Must be able to efficiently use a Windows-based computer.
• Ability to prioritize and complete assignments accurately and in a timely manner.
• Able to effectively handle multiple priorities with a strong attention to detail in a fast‑paced environment.
• Strong interpersonal, organizational, oral and written communication skills.
• Must be able to work alone, and with a team.
• Must be able to pass a drug screen and criminal background check.

Physical Demands

• Prolonged standing.
• Climbing of stairs, ladders, and/or scaffolds.
• Carrying of loads up and down stairs; reaching and/or grasping.
• Stooping, kneeling, walking, bending, crawling, and crouching.
• Carrying, pushing and/or pulling.
• Finger and wrist dexterity and hand‑eye coordination.
• Heavy physical effort (usually lifting/moving up to 70 pounds).
• Ability to effectively communicate with employees, management, peers, etc.

Work Environment

• Exposure to noisy or dusty conditions.
• Exposure to chemicals and solvents.
• Exposure to mechanical, electrical, and/or other hazards.
• Must be able to travel up to 50% (most travel is planned well in advance).
• The position requires working independently, as well as part of a team.
• This position requires verbal and face‑to‑face contact with others daily.
• Frequent use of a computer is necessary.
• This position requires use of all general office equipment.