Installation Scheduler & Customer Care Specialist

Renewal by Andersen Corporation; Tempe (AZ); On-site; USD 27,552 - 31,684; Full time

Benefits offered by this job

Cell reimbursement $75/mo

Medical, Dental, Vision Insurance

Tuition reimbursement

401k with 50% match up to 6%

Paid Time Off

Company paid holidays

Paid volunteer time

Job summary

Renewal by Andersen is seeking a scheduling coordinator in Tempe, AZ to manage installation appointments and coordinate with the production team.

You will handle high-volume customer calls, data entry, and reporting daily and weekly activities, while maintaining professionalism and meeting deadlines.

The role offers benefits including medical, dental, and vision insurance, 401k with 50% match up to 6% of your annual pay, paid time off, paid holidays, paid volunteer time, and tuition reimbursement.

Qualifications

• Experience in a high-volume customer service environment
• High School Diploma or equivalent
• Ability to meet strict deadlines
• Excellent oral and written communication skills
• Keen eye for detail
• Time management skills
• Proficiency with Microsoft Excel and Outlook
• Objectivity, professionalism and maturity
• Flexibility to adapt in a changing environment
• Accurate and efficient data entry skills

Responsibilities

• Schedule installations and appointments with customers
• Answer inbound and outbound calls to schedule installations
• Assist installation and production teams with office tasks and customer service
• Accurately report daily and weekly activities

Skills

Customer service

Timely communication

Meeting deadlines

Oral and written communication

Time management

Data entry

MS Excel

Outlook

Professionalism

Adaptability

Education

High school diploma

Tools

Microsoft Excel

Outlook

Job description

Renewal by Andersen is seeking a scheduling coordinator in Tempe, AZ to manage installation appointments and coordinate with the production team.

You will handle high-volume customer calls, data entry, and reporting daily and weekly activities, while maintaining professionalism and meeting deadlines.

The role offers benefits including medical, dental, and vision insurance, 401k with 50% match up to 6% of your annual pay, paid time off, paid holidays, paid volunteer time, and tuition reimbursement.