Installation Project Coordinator

Guildgaragegroup; Vacaville (CA); On-site; USD 27,552 - 34,440; Full time

Benefits offered by this job

Health, Dental, and Vision Insurance

PTO and Paid Holidays

401(k) with company match

Employee discounts and referral programs

Job summary

Right Way Garage Doors is seeking an Installation Project Coordinator in Vacaville, CA. This on-site role involves coordinating installation schedules and serving as the primary contact between customers and internal teams.

The ideal candidate will possess excellent communication and organizational skills, with a customer-focused approach. Benefits include health insurance, PTO, and a 401(k) with company match. Join a supportive team with career growth opportunities.

Qualifications

• Strong customer service and communication skills.
• Professional phone presence and positive attitude.
• Detail-oriented with strong organizational skills.
• Previous customer service or coordination experience is a plus.

Responsibilities

• Coordinate daily installation schedules and ensure jobs are ready to go.
• Communicate with customers, installers, and internal teams.
• Maintain accurate job files and customer records in CRM software.
• Handle customer inquiries and resolve issues with professionalism.

Skills

Customer service skills

Communication skills

Multitasking

Problem-solving mindset

Organizational skills

Education

High school diploma or GED

Tools

Service Titan (CRM software)

Job description

Installation Project Coordinator

Company: Right Way Garage Doors
Location: Vacaville, CA (On-Site)
Pay: $20–$25 per hour

We’re looking for an Installation Project Coordinator who thrives on keeping things organized, moving fast, and making sure nothing falls through the cracks. In this role, you’ll be the central hub between customers, installers, and internal teams—ensuring every project runs smoothly from start to finish.

If you enjoy juggling moving pieces, solving problems on the fly, and being the person everyone relies on to keep things on track, you’ll fit right in.

What You’ll Do

As an Install Coordinator, you’ll play a critical role in ensuring every job runs smoothly from scheduling to completion.

• Coordinate daily installation schedules and ensure jobs are ready to go
• Communicate with customers, installers, field supervisors, vendors, and internal teams
• Confirm installations and proactively manage scheduling updates
• Serve as the primary point of contact for installation-related communication
• Maintain accurate job files and customer records in CRM software (Service Titan)
• Handle customer inquiries and resolve issues with professionalism and care
• Track pending installations and follow up with customers
• Support the sales and service teams with scheduling as needed
• Reviewing and ordering all door and any materials not stocked at our warehouse
• Review sold jobs and verify all details before ordering
• Create purchase orders (POs) in ServiceTitan
• Place orders with vendors
• Communicate order status to customers, Technicians, and Logistics

What We’re Looking For

• Strong customer service and communication skills
• Professional phone presence and positive attitude
• Ability to multitask in a fast-paced environment
• Detail-oriented with strong organizational skills
• Comfortable working independently and as part of a team
• Problem-solving mindset with a customer-first approach
• Proficient in written and verbal communication (grammar and clarity matter)
• High school diploma or GED required
• Previous customer service or coordination experience is a plus

Why Join Right Way?

We believe in taking care of our people and investing in their growth.

Benefits include:

• Health, Dental, and Vision Insurance
• PTO and Paid Holidays
• Employer-paid Life Insurance, LTD & STD
• HSA & FSA options
• 401(k) with company match
• Employee discounts and referral programs

Career Growth: You’ll be part of a nationally recognized family of residential service brands that prioritizes training, development, and internal advancement. As we grow, so do your opportunities.

Guild Garage Group LLC is an Equal Opportunity Employer AA/EOE/M/F/V/D. In compliance with the Americans with Disabilities Act, Right Way may provide reasonable accommodations to qualified individuals with disabilities and encourages both prospective and current employees to discuss potential accommodations with the employer.

All candidates are required to undergo pre-employment Background and Drug Screening, as well as a Motor Vehicle Record Check.

*This posting provides details on potential commissioned compensation ranges and possibilities. These amounts are not guaranteed and should in no way be construed as a salary offer.