Installation Process Lead & Precision Measurement

Mellick Group - Renewal by Andersen of Central FL, Jacksonville, Tampa & the Gulf Coast; Tallahassee (FL); On-site; USD 50,000 - 62,000; Full time

Benefits offered by this job

Paid time off

6 paid holidays

Health insurance

Dental, vision, life insurance

Monthly vehicle allowance

Growth from within

Job summary

Renewal by Andersen undertakes premium window and door replacement projects. The Installation Process Manager role oversees subcontractor crews and installations from start to finish, with precise measurements and a focus on homeowner satisfaction through exceptional service.

The position requires 1 year in installation, 1 year in technical measurements, 1 year in customer service, and 2 years in construction.

Qualifications

• At least 1 year of Window/Door installation experience.
• At least 1 year of conducting technical measurements for installation.
• At least 1 year of customer service experience and conflict resolution skills.
• At least 2 years of Construction/Home Improvement industry experience.
• Prior managerial/leadership experience preferred.
• Knowledge of applicable building codes and construction techniques.
• Basic computer skills and Microsoft Office proficiency.
• Basic financial knowledge (i.e., P&L statements).

Responsibilities

• Perform precise measurements and determine installation methods for replacement windows and doors.
• Work with homeowners to resolve installation concerns and oversee installation personnel.
• Ensure compliance with building codes and safety requirements during installations.
• Coach teams on technical skills and customer service; conduct site visits to audit quality.
• Supervise installation staff, including performance planning and communication.
• Manage independent contractors: selection, contracting, and training.
• Ensure installation timelines by recruiting and staffing appropriately.
• Aim to meet margin and revenue goals by optimizing workforce capacity.

Skills

Customer service

Conflict resolution

Leadership

Building codes knowledge

Computer skills

Tools

Microsoft Office

Job description

Renewal by Andersen undertakes premium window and door replacement projects. The Installation Process Manager role oversees subcontractor crews and installations from start to finish, with precise measurements and a focus on homeowner satisfaction through exceptional service.

The position requires 1 year in installation, 1 year in technical measurements, 1 year in customer service, and 2 years in construction.