Installation Process Lead

Mellick Group - Renewal by Andersen of Central FL, Jacksonville, Tampa & the Gulf Coast; Pensacola (FL); On-site; USD 50,000 - 62,000; Full time

Benefits offered by this job

Top 10 Best Place to Work

Paid Time Off

Medical Insurance

Growth from Within

Vehicle Allowance

Six Paid Holidays

Fixed Schedule

Job summary

Renewal by Andersen in Pensacola, FL, seeks an Installation Manager to oversee window and door replacements from start to finish. You will ensure precise measurements, safe installations, and top-tier customer service to homeowners.

The role requires at least 1 year in window/door installation, measurement, and customer service, plus 2+ years in construction. A valid driver's license and background check are required. This full-time position offers M-F schedule and competitive pay.

Qualifications

• 1+ year of window/door installation experience.
• 1+ year of technical measuring experience.
• 1+ year of customer service and conflict resolution.

Responsibilities

• Perform precise measurements and determine the correct installation method for our replacement windows and doors.
• Work directly with homeowners to resolve installation-related concerns, while overseeing all personnel involved in the installation process.
• Ensure all regulatory and compliance requirements related to installation are met, and lead all safety initiatives to ensure safe, compliant installation practices.
• Drive homeowner satisfaction by coaching teams on technical skills and customer service; conduct regular site visits to audit quality and process adherence.
• Supervise installation associates, including performance planning, communication, and issue resolution.
• Manage independent contractors, including selection, contracting, and training, to maintain adequate installation capacity.
• Ensure installation timelines are met by maintaining a skilled workforce and leading recruiting efforts to match demand.
• Achieve margin and revenue goals by optimizing workforce capacity and using outsourced labor when appropriate.

Skills

Window/Door Installation

Technical Measurements

Customer Service

Construction/Home Improvement

Job description

Renewal by Andersen in Pensacola, FL, seeks an Installation Manager to oversee window and door replacements from start to finish. You will ensure precise measurements, safe installations, and top-tier customer service to homeowners.

The role requires at least 1 year in window/door installation, measurement, and customer service, plus 2+ years in construction. A valid driver's license and background check are required. This full-time position offers M-F schedule and competitive pay.