Installation Operations Lead

Closets By Design Rochester; Town of Victor (NY); On-site; USD 65,000 - 85,000; Full time

Benefits offered by this job

401(k)

401(k) matching

Bonus based on performance

Company parties

Competitive salary

Employee discounts

Free food & snacks

Free uniforms

Opportunity for advancement

Paid time off

Training & development

Job summary

Closets by Design Rochester is seeking a capable installation department lead to oversee projects from start to finish. You will manage installers, coordinate schedules, and ensure top-tier service for clients during every step of the process.

The role emphasizes strong customer service, people management, and hands-on installation experience within home improvement or cabinetry contexts. On-site position with opportunities for advancement and comprehensive benefits.

Qualifications

• Experience in product installation or home improvement installations.
• Superior customer service skills from prior work experience.
• Strong ability to manage and develop people.

Responsibilities

• Manage all aspects of the installation department from start to finish.
• Lead Installers and Installer assistants (helpers) and schedule each project.
• Interact with customers, designers, and the production department.

Skills

Customer service

People management

Project coordination

Job description

Closets by Design Rochester is seeking a capable installation department lead to oversee projects from start to finish. You will manage installers, coordinate schedules, and ensure top-tier service for clients during every step of the process.

The role emphasizes strong customer service, people management, and hands-on installation experience within home improvement or cabinetry contexts. On-site position with opportunities for advancement and comprehensive benefits.