Installation Manager

Bath Concepts Independent Dealers; Town of East Troy (WI); On-site; USD 30,000 - 54,000; Full time

Job summary

European Remodeling and Design in East Troy, WI seeks an Installation Manager to lead bath and shower remodeling projects from start to finish. You will oversee installation crews, coordinate schedules, uphold quality, and ensure exceptional customer experiences.

Ideal candidates bring 5+ years in residential construction or installation management, strong leadership and communication skills, and a proven ability to read contracts and manage crews, with a valid driver’s license.

Qualifications

• 5+ years of experience in residential construction, remodeling, or installation management.
• Previous leadership or supervisory experience.
• Strong organizational and project management skills.
• Excellent communication and customer service abilities.
• Ability to read and interpret contracts, work orders, and installation plans.
• Valid driver’s license with a clean driving record.
• Proficiency with computers, scheduling software, and CRM systems.

Responsibilities

• Schedule and oversee all bath and shower remodeling installations.
• Manage daily installation team and subcontractor operations.
• Ensure projects finish on time, within budget, and to quality standards.
• Coordinate product ordering and delivery with contracts and schedules.
• Monitor warehouse inventory; maintain supplier relationships.
• Conduct site inspections and quality assurance checks.
• Resolve installation issues and customer concerns.
• Maintain CRM records, permits, and project reports.
• Follow up with customers for satisfaction and referrals.
• Assist with recruiting, hiring, onboarding, and training staff.
• Review costs, metrics, and performance to identify improvements.
• Enforce safety policies and best practices.
• Support field teams with hands-on problem solving.

Skills

Leadership

Organization

Project management

Customer service

Contracts interpretation

Driver’s license

Tools

Scheduling software

CRM systems

Job description

Installation Manager – Bath & Shower Remodeling

East Troy, WI & Surrounding Areas
Pay: $30,000 - $54,000 annually

About Us

European Remodeling and Design is a trusted, locally operated remodeling company known for delivering stylish, low-maintenance, and cost-effective bath, roofing, siding, and window solutions to homeowners, commercial clients, and customers with accessibility needs. Backed by years of experience and a commitment to excellence, we’ve earned an exceptional reputation for quality craftsmanship in acrylic bath and shower systems, and we bring that same standard to every project we complete.

Position Overview

We are seeking a motivated and experienced Installation Manager to oversee our installation operations in the East Troy, WI market. This hands‑on leadership role is responsible for managing installation crews, coordinating project schedules, maintaining quality standards, and ensuring every customer receives an exceptional remodeling experience from start to finish.

The ideal candidate has a strong background in construction management, residential remodeling, installation processes, team leadership, and customer service. If you’re organized, detail‑oriented, and passionate about delivering high‑quality work, we want to hear from you.

Key Responsibilities

• Schedule and oversee all bath and shower remodeling installations
• Manage daily operations of installation teams and subcontractors
• Ensure projects are completed on time, within budget, and to company quality standards
• Review customer contracts and coordinate product ordering and delivery schedules
• Monitor warehouse inventory and maintain relationships with suppliers and vendors
• Conduct job‑site inspections and quality assurance checks
• Resolve installation issues, customer concerns, and service‑related requests
• Maintain accurate CRM records, permits, project documentation, and completion reports
• Follow up with customers to ensure satisfaction and gather referrals and online reviews
• Assist with recruiting, hiring, onboarding, and training installation staff
• Manage installer schedules, time‑off requests, and workload balancing
• Review job costs, installation metrics, and operational performance to identify opportunities for improvement
• Enforce safety policies, company procedures, and industry best practices
• Support field teams with hands‑on problem‑solving when needed

Qualifications

Required

• 5+ years of experience in residential construction, remodeling, or installation management
• Previous leadership or supervisory experience
• Strong organizational and project management skills
• Excellent communication and customer service abilities
• Ability to read and interpret contracts, work orders, and installation plans
• Valid driver’s license with a clean driving record
• Proficiency with computers, scheduling software, and CRM systems

Preferred

• Experience with acrylic bath and shower systems
• Plumbing experience or plumbing knowledge
• Warehouse or inventory management experience
• Previous experience in home improvement or remodeling industries

What We Offer

• Competitive annual salary of $30,000 - $54,000, based on experience
• Full‑time, stable employment
• Supportive and professional team environment
• Career growth opportunities with a growing company
• Leadership role with the ability to make a direct impact on operations and customer satisfaction
• Ongoing training and professional development opportunities

Join Our Team

If you’re an experienced installation professional ready to lead a team and deliver exceptional results, we’d love to hear from you. Join European Remodeling and Design and help homeowners transform their living spaces with high‑quality remodeling solutions.

Apply today and take the next step in your construction and installation management career!