Lead Installations Manager – Bath & Shower Remodeling

Bath Concepts Independent Dealers; Town of East Troy (WI); On-site; USD 30,000 - 54,000; Full time

Benefits offered by this job

Competitive salary

Full-time employment

Growth opportunities

Training & development

Job summary

European Remodeling and Design, serving East Troy and surrounding areas, seeks an Installation Manager to lead bath & shower remodeling projects. You will oversee installation crews, coordinate schedules, ensure quality, and deliver an exceptional customer experience from start to finish.

The ideal candidate has a strong construction management background, hands-on leadership, excellent communication, and a proven ability to drive on-time, on-budget project delivery while maintaining safety

Qualifications

• 5+ years experience in residential construction, remodeling, or installation management
• Strong leadership or supervisory background
• Excellent organizational and project management skills
• Excellent communication and customer service abilities
• Ability to read and interpret contracts, work orders, and installation plans
• Valid driver’s license with a clean driving record
• Proficiency with scheduling software and CRM systems

Responsibilities

• Schedule and oversee all bath and shower remodeling installations
• Manage daily operations of installation teams and subcontractors
• Ensure projects are completed on time, within budget, and to quality standards
• Review customer contracts and coordinate product ordering and delivery schedules
• Monitor warehouse inventory and maintain relationships with suppliers and vendors
• Conduct job-site inspections and quality assurance checks
• Resolve installation issues, customer concerns, and service-related requests
• Maintain CRM records, permits, project documentation, and completion reports
• Follow up with customers to ensure satisfaction and gather referrals/reviews
• Assist with recruiting, onboarding, and training installation staff
• Manage installer schedules, time-off requests, and workload balancing
• Review job costs, installation metrics, and operational performance for improvements
• Enforce safety policies and industry best practices
• Support field teams with hands-on problem solving

Skills

5+ years experience

Leadership

Organizational skills

Customer service

Contract reading

Driver's license

CRMs & scheduling software

Job description

European Remodeling and Design, serving East Troy and surrounding areas, seeks an Installation Manager to lead bath & shower remodeling projects. You will oversee installation crews, coordinate schedules, ensure quality, and deliver an exceptional customer experience from start to finish.

The ideal candidate has a strong construction management background, hands-on leadership, excellent communication, and a proven ability to drive on-time, on-budget project delivery while maintaining safety