Installation Manager – Bath & Shower Remodeling

Bath Concepts Independent Dealers; Burlington (WI); On-site; USD 30,000 - 54,000; Full time

Benefits offered by this job

Competitive salary based on experience

Full-time employment

Supportive and professional team

Career growth opportunities

Leadership impact on operations

Ongoing training and development

Job summary

European Remodeling and Design in Wisconsin is seeking an Installation Manager to oversee bath and shower remodeling operations in East Troy and surrounding areas. This hands-on leadership role manages installation crews, coordinates schedules, and ensures quality from start to finish.

The ideal candidate has 5+ years in residential construction or remodeling, strong team leadership, and excellent communication.

Qualifications

• 5+ years in residential construction, remodeling, or installation management.
• Strong leadership and supervisory abilities.
• Excellent communication and customer service skills.
• Ability to read and interpret contracts, work orders, and installation plans.
• Valid driver's license with a clean driving record.
• Proficiency with computers, scheduling software, and CRM systems.

Responsibilities

• Schedule and oversee all bath and shower remodeling installations.
• Manage daily operations of installation teams and subcontractors.
• Ensure projects are completed on time, within budget, and to company quality standards.
• Review customer contracts and coordinate product ordering and delivery schedules.
• Monitor warehouse inventory and maintain relationships with suppliers and vendors.
• Conduct job-site inspections and quality assurance checks.
• Resolve installation issues and customer concerns.
• Maintain CRM records, permits, project documentation, and completion reports.

Skills

Leadership / supervisory experience

Organizational and project management

Communication and customer service

Contract interpretation

Valid driver's license

Scheduling software & CRM proficiency

Tools

Scheduling software

CRM systems

Job description

Installation Manager - Bath & Shower Remodeling

East Troy, WI & Surrounding Areas
Pay: $30,000 - $54,000 annually

About Us

European Remodeling and Design is a trusted, locally operated remodeling company known for delivering stylish, low-maintenance, and cost-effective bath, roofing, siding, and window solutions to homeowners, commercial clients, and customers with accessibility needs. Backed by years of experience and a commitment to excellence, we've earned an exceptional reputation for quality craftsmanship in acrylic bath and shower systems, and we bring that same standard to every project we complete.

Position Overview

We are seeking a motivated and experienced Installation Manager to oversee our installation operations in the East Troy, WI market. This hands-on leadership role is responsible for managing installation crews, coordinating project schedules, maintaining quality standards, and ensuring every customer receives an exceptional remodeling experience from start to finish.

The ideal candidate has a strong background in construction management, residential remodeling, installation processes, team leadership, and customer service. If you're organized, detail-oriented, and passionate about delivering high-quality work, we want to hear from you.

Key Responsibilities

• Schedule and oversee all bath and shower remodeling installations
• Manage daily operations of installation teams and subcontractors
• Ensure projects are completed on time, within budget, and to company quality standards
• Review customer contracts and coordinate product ordering and delivery schedules
• Monitor warehouse inventory and maintain relationships with suppliers and vendors
• Conduct job-site inspections and quality assurance checks
• Resolve installation issues, customer concerns, and service-related requests
• Maintain accurate CRM records, permits, project documentation, and completion reports
• Follow up with customers to ensure satisfaction and gather referrals and online reviews
• Assist with recruiting, hiring, onboarding, and training installation staff
• Manage installer schedules, time-off requests, and workload balancing
• Review job costs, installation metrics, and operational performance to identify opportunities for improvement
• Enforce safety policies, company procedures, and industry best practices
• Support field teams with hands-on problem-solving when needed

Qualifications

Required

• 5+ years of experience in residential construction, remodeling, or installation management
• Previous leadership or supervisory experience
• Strong organizational and project management skills
• Excellent communication and customer service abilities
• Ability to read and interpret contracts, work orders, and installation plans
• Valid driver's license with a clean driving record
• Proficiency with computers, scheduling software, and CRM systems

Preferred

• Experience with acrylic bath and shower systems
• Plumbing experience or plumbing knowledge
• Warehouse or inventory management experience
• Previous experience in home improvement or remodeling industries

What We Offer

• Competitive annual salary of $30,000 - $54,000, based on experience
• Full-time, stable employment
• Supportive and professional team environment
• Career growth opportunities with a growing company
• Leadership role with the ability to make a direct impact on operations and customer satisfaction
• Ongoing training and professional development opportunities